Supervisor 101
What is Tawana's favorite color?
What is purple?
Also enjoys yellow, orange and navy blue.
Which article providers you a list of run screens for authorization, members, claims, provider and check run screens?
What is the Amisys Run Screens?
https://cenpointprd.ad.wellcare.com/articles/ae84db40-31a9-40bf-961d-154ec1ea39b6
Which team members recently joined the team?
Who is Daniel, Joshua, Maria and Yeimy?
As a member, you are able to get extra services in addition to your regular benefits. What is this called?
What is Value Added Services?
What is IQ0800
How many children does Tawana have?
What is 3? One human and two fur babies?
Which article provides you insight on how to document your calls properly?
What is How to Properly Document Calls?
https://cenpointprd.ad.wellcare.com/articles/86620c3e-4a3e-4cb3-9abf-5467cf3905be
Which team member is our team lead?
Who is Ms. Laura?
Who do members contact in order to learn more about our VAS services?
What run screen is used for claims summary?
What is IQ1200?
Where was Tawana raised?
What is Austin, TX?
What article is to provide additional information for Customer Service Advocates (CSA) viewing claims in OMNI and how to analyze the information?
What is OMNI Claims Reference Guide?
https://cenpointprd.ad.wellcare.com/articles/fec390ec-0dfa-42ce-9cbc-9829cb92c9b4
Who is Rayonna?
What is the date range to request school supplies?
What is June 1 - August 31st annually.
Which Run Screen do you use for authorizations by member?
What is IQ1000?
How long has Tawana lived in North Carolina?
What is 4 years and 4 months and 7 days?
Which article provides phone numbers for other departments?
What is Call Center Contact and Information List?
https://cenpointprd.ad.wellcare.com/articles/d3b42cf7-24df-4814-a5f4-e37f186d5d75
Which team member plays 9- or 18-hole course of golf often?
Who is Torrey?
Where and when is the next CCH Baby Shower
What is Durham, NC on 9/26/25?
Which run screens show you appeals remarks?
What is IQ1200, RM0100 & UL0100?
What is Tawana's degree in?
What is Medical Billing and Coding?
Which article assist with submitting a ticket to the Web Support team?
What is Secure Portal Submitting a Ticket to Web Support Team?
https://cenpointprd.ad.wellcare.com/articles/62572d59-6be6-42c0-b295-846924e1815a
Which team member has 3 daughters and 2 sons?
Who is Lamar?
What grade level is the math and reading tutoring for?
What is Kidnergarten - 6th grade.
Which run screen provides check details?