Carolinas Billing
Discounts
Coverages
Cancellations
Miscellaneous
100
Ni calls to cancel the NC Home policy due to moving to MI. Policy has been pif already via cc, how is the refund sent?
What is check?
100
Is this NI a AAA Member and if so, since when?
What is yes/ 2009?
100
What is the HO deductible?
What is 1,500?
100
If policy cancelled in May due to non payment and it was 150 for May, not counting the fees, what is the amt likely needed?
What is 300?
100
NI calls with policy, AU39-100185207, what state is it?
What is SC?
200
NI's policy renews on June 5th and needs to change the due date, what is the latest date it can be changed to?
What is June 10th?
200
Besides the mb, what other discount is the insured receiving?
200
What is the policy type or what kind of dwelling is this?
What is a HO-3/house
200
If ni calls to make a reinstatement, what system should agent use to get the ri amt?
What is GPA?
200
To reinstate a policy for the Carolinas, what are 2 needed items?
What is a payment and SONL?
300
NI can reinstate Home and auto within how many days?
What is 45 days?
300
Looking at this auto policy, what discount is the ni getting? Hint, how many autos are there?
What is the multi car discount?
300
What is the Coverage A coverage? 
What is 599k?
300
If ni moved to another state and called to cancel mid term, what type of cancellation would it be?
What is pro rata
300
What is the term in payment requests when a payment instrument can't be updated?
What is fixed?
400
How much was the most recent home policy payment? 
What is 2,040?
400
HO policy rate increased, what is likely the reason?
What is alarm change?
400
What coverage would cover windshield?
What is comp?
400
If nis policy cancelled and there was still a balance owed and ni called to pay it off after 60 days, what group would need to be contacted?
What is accounting?
400
Nis can have what coverage as a substitute for their membership?
What is towing and labor?
500
What is the payment method for this policy?
What is pif?
500
Besides a membership, what other discount is the ni receiving? Hint, how many policies does this ni have?
What is mpd?
500
Ni was in an auto accident and other driver had 100,000 in medical expenses, what is the max amt the policy would cover?
What is 250/500k?
500
You've checked gpa, got the money, got SONL reinstated the policy, and yet it says funds haven't been applied, what likely needs to be done now?
What is distribution?
500
Ni calls on 6/3/25 about a cancelled policy, the policy cancelled back on April 19th 2025, can it still be reinstated?
What is yes