Infection Control
Before and after every resident contact, what should you always do?
Wash or sanitize your hands.
Residents have the right to be treated with ______ and respect.
Dignity.
What does R.A.C.E. stand for in fire safety?
Rescue, Alarm, Contain, Extinguish/Evacuate.
What should you do before reporting off to the next shift?
Give a complete, factual handoff.
What does “person-centered care” mean?
Care based on each resident’s preferences and routines.
What type of PPE should be worn for contact precautions?
Gown and gloves.
True or False: A resident can refuse medication or treatment.
true
What should you do first if a resident falls?
Stay with the resident and call for help.
What tool helps CNAs notice early changes in residents?
“Stop and Watch” early-warning tool.
When serving a meal tray, what two identifiers must be verified?
Resident’s name and photo on the tray card.
What is the single most effective way to prevent the spread of infection?
Proper hand hygiene.
What should you do if a resident refuses care?
Respect their choice, document it, and notify the nurse.
What’s the purpose of a gait belt?
To safely assist with transfers or ambulation.
When you have a conflict with a co-worker, what’s the most professional way to handle it
Speak directly to them privately and respectfully.
What’s one simple way to improve customer service every shift?
Smile, greet residents by name, and follow through on promises.
When cleaning a blood spill, what solution should be used?
A bleach-based or approved disinfectant.
Residents have the right to make and receive ______.
Phone calls or visitors.
During a hurricane or disaster, who is responsible for checking oxygen tanks and emergency supplies?
Charge nurse or assigned staff per plan.
What phrase means recognizing or praising a teammate in front of others?
“Managing Up.”
What are the “big 3” daily checks for CNAs?
Safety, comfort, and dignity.
How long should you scrub when washing your hands?
At least 20 seconds.
What federal law guarantees resident rights?
The Nursing Home Reform Act (OBRA ’87).
What is the emergency number to call within the facility?
code Blue
What is one way to make work fun while staying professional?
Celebrate small wins or share positive stories about residents.
How can you show integrity when you make a mistake?
Acknowledge it, apologize, and fix it (clean it up).