DIGNITY & RIGHTS
RESIDENT SERVICES
CLINICAL & NURSING
DINING & NUTRITION
QUALITY ASSURANCE & MONITORING
100

(F550) 100: Residents at same table not served together—violated this principle.

What is dignity?

100

(F567) 100: Residents lacked cash access for 13 days; fix was this policy.

What is $500 petty cash minimum?

100

(F641) 100: MDS dental section now double-checked by Coordinator and this person

Who is the DON?

100

(F804) 100: Complaints of cold/undercooked food led to this fix.

What is 5-minute service & temperature logs?

100

(F880) 100: QA reviews these reports monthly for infection control.

What are hand-hygiene audits?

200

F550) 200: Dining staff must serve all residents within this time limit.

What is 5 minutes?

200

This person ensures weekend mail delivery.

Who is the Activities Director?

200

(F728) 200: Tracker prevents scheduling uncertified aides.

What is the certification tracker?

200

F809) 200: Residents must have at least this many entrée options.

What is two?

200

(F565) 200: Administrator checks this log weekly for grievance outcomes.

What is the central grievance log?

300

(F561) 300: Staff retrained to do this before entering a room.

What is knock and announce?

300

Interest inventories and in-room logs improved this program.

What is the activities program?

300

(F759) 300: Medication error rate before retraining.

What is 13.95 %

300

(F812) 300: This person ensures sanitation and daily cleaning.

Who is the Dietary Manager?

300

(All) 300: Each corrective plan includes these two elements.

What are responsible party and monitoring plan?

400

F553) 400: Residents/POAs must be notified this long before care-plan meetings.

What is 48 hours?

400

Tracker created for follow-up on these sensory needs.

What are vision and hearing?

400

(F760) 400: Insulin given below this blood-sugar hold parameter.

What is 118 mg/dL?

400

(F812) 400: Sanitizer buckets changed this often.

What is every 2 hours

400

(F561) 400: Random room-entry audits occur this many times weekl

What is 3 times?

500

F565) 500: Grievances must be acknowledged in 72 hrs and resolved in this time.

What is 7 days?

500

(F791) 500: Weekly scheduler review ensures timely appointments for this service.

What are dental services?

500

(F880) 500: Weekly audits monitor compliance with this hand-hygiene rule.

What is foam in/foam ou

500

(F804/F809) 500: These professionals review menus weekly.

Who are Registered Dietitians?

500

(F947) 500: This group reviews HR audits & CNA training quarterly.

What is the QA Committee?