Teamwork
Policies and Procedures
Case Management
Relationships
ChildPlus
100

Sharing ideas, working together, and being part of a team to accomplish a task.

What is Collaboration?

100

When a staff works before or after normal business hours and then adjusts their schedule accordingly to stay within 40 hours for the week.

What is flex time?

100

A written or typed documentation of a conversation or notable exchange with a client.

What is a contact note?

100

Pitying and feeling sad for a person vs. relating, listening, and caring for a person.

What is the difference between sympathy and empathy?

100

Housing, Safety, Mental Health, Financial Security, etc.

What is Family Outcomes?

200

When staff are able to use the information and feedback given to them to enhance their performance and personality; a personal investment in betterment.

What is empowerment?

200

Paid time away from work during normal business hours that has been pre-approved by a supervisor.

What is Paid Time Off (PTO)?

200

Allotting time and effort to tasks with priority considered so as to maximize the limited time every staff has in a day.

What is time management?

200

A bond between two people that does not enter the workplace but is kept between the two individuals after normal work hours.

What is a personal relationship?

200

Family Goals, Routine Contacts, Home Visits, Socialization, etc.

What is the events tab?

300

A group of people who work together to reach a common goal.

What is a team?

300

A guide to alert staff of what clothing is acceptable and appropriate in the workplace.

What is a dress code?

300

A notice that indicates that a child needs outside services that we do not provide.

What is a referral?

300

A leader and a manager and a supporter and a coach 

What is a coordinator?

300

Listing of child's placement.

What is the enrollment tab?

400

Team projects can flow more smoothly with the guidance of a ________.

What is a leader?

400

A monthly meeting between one staff member and the respective supervisor concerning the staff's performance, thoughts/concerns, and caseload.

What is a supervision?

400

Speaking to clients, coworkers, and supervisors in a polite, calm manner and keeping personal thoughts and feelings out of situations; utilizing appropriate tone, words, and physical expressions.

What is professional etiquette?

400

A bond between two staff that is pleasant and appropriate and does not cross inappropriate boundaries.

What is a professional relationship?

400
Dental visits, physicals, growth assessments, immunizations, etc.

What is the health tab?

500

The positive qualities that each member brings to a team to help accomplish goals.

What are skills or strengths?

500

An action taken once a staff's behavior or performance is inappropriate enough. After any serious misconduct, this would follow.

What is a write-up?

500

Keeping information between a client and staff private at all times unless in the case of a mandated reporting situation.

What is confidentiality?

500
The goal of this is to understand, to obtain information, to learn, and to improve productivity when someone is talking to you.

What is active listening?

500

TANF, SSI, WIC, SNAP, etc.

What is PIR?