What We Do
Name 2 things a Case Manager can help you with.
What are:
State Driver's License/ID, Birth Certificate, GED, Tech School/College, Health Insurance, Parenting Resources, Housing, Jobs, WIC/TANF/Food Stamps, Counseling, Social Security (SS) Income & SSD (disability) Income.
What is one way that a Case Manager can help you prepare for a job?
What is to help in creating/updating your resume, applying for jobs, obtaining a GED/Diploma, enrolling in an internship/apprenticeship, trade school or college, etc.
When is it ok to miss a scheduled meeting without informing my Case Manager?
When is (except for emergencies) never. If you need to reschedule a meeting, try to let your Case Manager know 24 hours in advance or as soon as possible. Your Case Manager will do the same for you if they need to reschedule/cancel a meeting. This is a show of respect for the other person's time.
Bus Token's are provided when?
When is for upcoming appointments, job related issues, court dates (etc.).
They are not provided for leisure (non-necessary) travel.
What is the acceptable age group for Coffee Oasis youth?
What is between 13 and 25.
What can cause someone to be "exited" from Case Management.
- When all goals have been achieved.
- When you "no-call/no-show" multiple times.
- When you are making no attempt on your own to meet goals.
- When you move from Kitsap county.
- When you turn 26.
True or False: I have to take out loans to go to my choice of college.
What is False! While loans might be something to consider, there are other financial aid options like grants, scholarships, and work-study. Your case manager can help you navigate all of these!
Will your Case Manager promise that you will achieve your goals and needs.
Absolutely not. Your Case Manager is available to guide, encourage, and help you, but it is your responsibility and will take your initiative to see those goals achieved.
True of False. Free ORCA (bus and ferry) passes are available for all Coffee Oasis youth.
What is False. Free ORCA "youth" passes can be approved those under 19 years old on a case by case basis.
Who are your Case Managers here in Port Orchard?
Who is, at this present time, only Jim McMurray.
Where can I find a Case Manager?
Where is at The Coffee Oasis Center (by asking Kyle), or visiting to the Youth Development office downstairs.
Fill in the blank: In order to be able to rent my own apartment or buy a house, I need to have a good _____ score.
What is Credit. Talk to your Case Manager to find out how to get it, as well as how credit can help you or hurt you depending on how you use it.
How safe/secure is the information shared between a client and Case Manager?
NONE of the information shared is available or repeated to anyone outside of the administrative/Youth Development office without the foreknowledge of the client. Additionally, request involving outside entities (education, treatment or med info, legal issues, etc.) will never be initiated/started without client notification through a Disclosure Authorization form.
As a reminder discussions involving sensitive information can always be moved to a priviate location such is the classroom in the Administrative/Youth Development Office.
Is the type of assistance a youth can receive from their Case Manager limited to what is specified on the check-in forms?
What is no. Case Managers are here to help with whatever they possibly can. If you have a concern or question, PLEASE bring it up and they'll help in whatever way they can.
Why do Case Managers require so much personal information during the initial check-in process?
Some of the information is required by Washington State only for those presently homeless, Other information is required only for those under 18. All of the information is used so your Case Manager knows how they can help you, and much of the questions are based on years of effective Case Management. We are here to help you, and can't do that without knowing your needs.
Can my Case Manager give me a ride?
What is maybe, it depends. Case Managers can provide rides for individuals of the same gender, or if there are 3+ people in the vehicle at all times. Rides are usually reserved for appointments related to Case Management goals.
Name one place where you might go if you need support improving your mental health or becoming the best version of you.
What is: The Coffee Oasis Crisis, Sara (Summit Health Management WA), KMH, PCHS/Mobile Van, Doctor/PCP. (Case Managers are great at helping with applications and assisting with calls if those make you anxious)
Name 2 things that your Case Manager can promise for you.
We will always be available during the scheduled (agreed upon) time.
Everything shared with us will remain private.
We will always be upfront and transparent.
Do clients "need" to be completely clean and sober prior to being accepted for shelter or temporary housing in Kitsap County?
What is yes. With the exception of Salvation Army, there are no housing/shelter facilities accepting people unless clean and sober. Your Case Managers are available to help you once you make this decision.
Emphasis is placed on Client Goals because...
What are:
True/False: My Case Manager can get me into permanent housing today.
What is False. Your Case Manager can help you begin the housing process and may even get you into temporary housing (shelters, Oxford Housing, hotel/motel) quickly, but permanent housing will take longer, and may depend on the resources you already have (credit, income, etc.).
How or where can I get some snazzy interview clothes?
What is by asking my Case Manager about local organizations or resources. Places like St. Vincent de Paul, Goodwill and other resources are available and can provide interview clothes (shirts, pants, shoes, and belts).
Does our Job Training and Internship Program promise that you'll be able to select your own place of Internship upon completion of Job Training.
Absolutely not. Internships are based on availability, the needs and characteristics (the fit) of if the youth, and the hours of availability.
Can a Case Manager give money to help out a client?
What is "no" for any reason. Your Case Manager is not permitted to provide money for any reason, but can provide--on a "needs" basis (appointment, job, training, etc.) others means such as a gas card or tokens.
You will leave your Internship with new skills and confidence. (true or false)
You absolutely should. If you're investing your time and abilities into the Internship, you will come out better prepared for a job, and (IF AVAILABLE AND OFFERED) you remain there as paid staff.