Case Management
What is case management?
A support system with a case manager who helps with my life- follows up on main events, psychiatry, emotional support, PCP and other physical health appointments, CalFresh enrollment, payee assistance, MediCal benefits
What does ILF stand for?
Independent Living Facility
What are the medication time frames?
8-10, (noon if you have them), 2-4, (6pm if you have them), 8-10
Who is our current main nurse at Casa?
Risa
What is curfew?
Phase 1- 9pm
Phase 2- Sun-Fri 9pm, Fri/Sat 11pm
Phase 3- 11pm
Who is Casa’s Pacifica’s Case manager?
Lexi
What does B&C stand for?
Board and Care
How do you get a refill on meds?
Call your pharmacy
What does “eat in moderation mean?”
Avoidance of excess
How long in advance do I submit for passes?
24 hours
Name 2 things Case Management can help you with
Getting a birth certificate, getting insurance cards, getting government issued phone, discharge planning, helping with dr's appt scheduling.
How do I get an ILF or B&C?
Call the owner/manager
Get help from care coordinator or case manager
Where can I find the pharmacy phone number?
On the pill bottle or online
What types of exercises can I do at Casa?
Client’s choice
What reasons are passes denied? Name 2.
Not doing dinner/chores
Poor group attendance
Substance use
Not finding coverage for chores or dinner prep
What is EXTERNAL case management and when do you get it?
External case management is an outside case management group that will be assigned to you and continue to follow with you as you discharge and live in the community. You will receive this between the 6-10 month timeframe at Casa Pacifica.
Examples: Downtown IMPACT, North Coastal ACT, Telecare La Luz/Vida/Tesoro, Catalyst.
Where can I find ILFS and B&Cs information?
ILA website, 211 website.
Care coordinators or case managers
How do I make a doctor’s appointment?
Call PCP office
How much water is recommended every day?
8- 8oz glasses
How can I take supplements and over the counter meds?
Has to go through doctor/psychiatrist/nurse
When is someone ready for discharge?
Your care team will consult and discuss this with you during TRTP's.
What’s the difference between and ILF and B&C
ILF is more independent, typically no groups or medication assistance
B&C offers more support, groups and medication assistance
When should I call for a refill?
Latest: when I have one week left
What does ADLS mean and give 3 examples
Activities of Daily Living
Brush teeth, shower, laundry, change clothes, brush hair
What types of substances are allowed at Casa Pacifica?
Meds prescribed by doctor/psychiatrist