General
What is the address to the new IOW Counseling Center?
1913 S. Church Street
Which part of the ISP states what the case manager will do?
Interventions
CRC
Crisis Receiving Center
Should you bill for travel time when leaving a client’s home?
No, travel time without the client should always be non-billable.
When looking for resources, name one of the places you should begin.
Google; 211
What is the maximum time for the Freedom of Choice service?
5 minutes
CCSU
Children's Crisis Stabilization Unit
How many clients do you need to earn a case management stipend?
Over 36 billable clients
(over 15 for team leads)
What is the name of the new way we will present cases as consultations?
Socratic Method
Can you do an ISP review when you’re unable to bill for a client?
Yes
HIPAA
Health Insurance Portability and Accountability Act
You are meeting with a client. If the DLA-20 took 15 minutes and the ISP summary took 25 minutes, what amount of time should you document for TCM billable service?
True or false: For a level 1 or 2 incident report, the incident in question must have taken place during the provision of services.
True
Which reports should you review to stay on track with your caseload?
Credible BI reports:
90 day face-to-face due dates
CNA due dates
ISP summary review due dates
REACH
Regional Education Assessment Crisis Services Habilitation
When speaking to a client’s MHOP provider, do you document under TCM billable or non-billable?
Billable
How many CSBs and BHAs are there in Virginia?
40
How do you request an ID/DD waiver evaluation to be done when submitting a universal referral?
Click “other” and state what you are requesting (it’s not a service choice in the referral form)
VI-SPDAT
Vulnerability Index – Service Prioritization Decision Assistance Tool
Can you bill for speaking with a client's spouse without an ROI?
No- you should not speak with a spouse without an ROI.
(If you have an active ROI, you can bill for a contact with their spouse.)