Acronyms & Forms
SSA Process & Case Levels
Benefits & Medical Evidence
CM1 Duties & Systems
Advanced Knowledge
100

What does SGA stand for?
 

Answer: Substantial Gainful Activity.

100

What office handles non-medical issues for SSA claims?
 

Answer: The Field Office (FO).

100

What does SSI stand for?

What does SSDI stand for?
 
 

Answer: Supplemental Security Income.

Answer: Social Security Disability Insurance.

100

What system gives access to SSA documents and records online?
 

Answer: ERE (Electronic Records Express).

100

What is the purpose of the SSA-3373 Function Report?

Why is the Function Report important to DDS?
 
 

Answer: It explains how the client’s medical conditions affect their daily activities and functioning.

Answer: It helps DDS determine the client’s functional limitations and ability to work.

200

What does DDS stand for?
 

Answer: Disability Determination Services.

200

What office makes medical decisions for Initial and Reconsideration cases?

Answer: Disability Determination Services (DDS).

200

Which benefit program can receive retroactive benefits?
 

Answer: SSDI only.

200

What system must the 1696/Fee Agreement be uploaded into before DDS can share information?
 

Answer: E-View.

200

What is the purpose of the SSA-3369 Work History Report?

Why does DDS review the Work History Report?
 
 

Answer: It explains the client’s past jobs and work duties from the last 5 years.

Answer: To determine whether the client can still perform past work.

300

What does AOD stand for?
 

Answer: Alleged Onset Date.

300

What is the first level of a disability claim called?
 

Answer: Initial Application.

300

How far back can SSDI retroactive benefits go?
 

Answer: Up to 12 months before the application date.

300

How often should CM1 contact clients for updates?
 

Answer: At least once a month.

300

What should a CM1 do during a Medical Hold?

What is a Medical Hold?

 

Answer: Track new appointments, treatments, providers, and diagnoses.

Answer: When DDS pauses the case to monitor whether the client’s condition improves or worsens.

400

What form is used as the Function Report?
 

Answer: SSA-3373.

400

What is the second level after an Initial Application denial?
 What happens if a client works over SGA?
 

Answer: Reconsideration.

Answer: The case can be denied automatically.

400

What is back pay?
 

Answer: Past-due benefits owed while the claim was pending.

400

What are the three main CM1 Update categories?
 

Answer: Work status, medical information, and contact information.

400

Why is medical evidence important in disability cases?
 

Answer: Because SSA uses it to determine if the client is disabled.

500

What form is used as the Work History Report?

What is the purpose of the SSA-827 form?
 
 

Answer: SSA-3369.

Answer: Medical authorization to release information to SSA.

500

What is a Consultative Examination also called?

Why does DDS order a CE?
 
 

Answer: A CE.

Answer: When there is not enough medical evidence.

500

What is the 2026 SGA amount for non-blind individuals?
 

Answer: $1,690 before taxes.

500

What does FTR stand for?

What does TERI stand for?
 
 

Answer: Fail to Reach.

Answer: Terminal Illness.

500

What is the Predevelopment Unit?

What happens after DDS makes a decision?
 
 

Answer: A DDS unit that works on cases before an Examiner is assigned.

Answer: The case is sent back to the Field Office.