Client Considerations
Someone impacted by a natural disaster
What is a client?
Livable and Nonlivable
What are the two classifications of damage?
Two
How many DAT responders are required on a DAT call?
Notify the dispatcher
What must you do when you arrive on scene and when you leave?
Immediately, before leaving the scene
When should a CAC be activated?
TX-2468 Exp 05/22
What is the proper format for Driver's License information in CAS?
Friday
What day do clients qualify for extra lodging assistance? (This relates to when the client is interviewed/case is entered, NOT when the incident occurred.)
Sheltering and Casework
What are the two GAPs that are highly suggested for all DAT volunteers?
Triggers include significant media attention, potential shelter opening, fatality or multiple significant injuries, damage to Red Cross property, evacuation, or estimated cost over $10,000.
What is an IIR (Initial Incident Report)?
A written record of case numbers and client names
What is a 1032 form?
Passport, utility bill, landlord, neighbor
What are valid forms of ID and proof of residency?
4
How many people can you put in a single hotel room?
DERV driver
What is an Authorized Driver?
A form that documents who went on each call and what services were provided.
What is a D-11?
Process required when a client loses their CAC.
What is an RDO exception?
Blood pressure medication, psychotropic drugs
What do you NOT include in the narrative when listing what the client lost?
Friday lodging, but it isn't Friday
What is a holiday such as Thanksgiving, Christmas Eve, or Christmas?
A minimum of two, but more is better
How many DAT shifts are required per month?
A general power outage
20
What is the maximum number of CACs that can be issued to a DAT Captain?
Cousin visiting from California
Who qualifies for livable with lodging, even if they don't live there?
Roughly 25 people, or 10 hotel rooms
What is the threshold that signals the potential opening of a shelter?
Regular active participation, training, and experience
What does it take to become a DAT Captain?
A car runs into a house
What is a situation requiring a DAT response?
$1200
What is the maximum initial load on a client assistance card?