Show:
Call Center in DE
Forms/Changes
Miscellaneous
Sweeps and ODs
Apps & Processing
100
The Bancorp call center is here.
Where is Wilmington, DE?
100
What an advisor must submit to manually transfer money back to SEI
What is a manual transfer request form?
100
This is the name of Ron Burgundy's dog
What is Baxter?
100
What day does the sweep process begin?
What is the 20th of each month
100
If a trust names two trustees, how many of them are required on the CAA?
How many is 2
200
An authentication question you may ask
What is Advisor’s last 4 of the social, mother’s maiden name
200
This form is required if a client wants to pledge their SEI account and create a line of credit with Bancorp
What is an SBLOC application
200
This is Cam and Mitchell's baby on Modern Family?
Who is Lilly
200
CAA has $5000, client writes a check for $15,000. P1 has $3,000 and P3 has $7,000. Is it covered?
Yes; OD’s will access P3
200
If you become made aware of a registration change on an SEI account what is the next step for CAA clients?
What is notify the EBO team who then notifies Bancorp
300
The advisor line telephone number
What is 866-792-5410
300
True or False: You can always change the registration from a personal account to a trust account without opening a new CAA
False; if EIN changes, a new account is needed
300
This city’s sports teams all have the same team colors
What is Pittsburgh
300
Sweep Day: Target Minimum is $10,000. Client has: $2,000 in CAA, $3,000 in P1, $5,000 in P3. Will trades be placed to cover the minimum needed?
Yes; P3 is NOT accessed for sweeps so $3,000 from P1 would be taken and trades would be placed for 5K
300
Name two things we may need further verification on during the application process
What is DOB, Address, SSN, business address, EIN…
400
What an advisor or an admin must provide to Bancorp in order to be helped on the phone
What is a Business Builder ID
400
If an entity or trust account wants to send a wire, what must be on file at Bancorp in order for this to happen?
What is a Wire transfer Agreement and Schedule A
400
Name two Best Picture Nominees for the 2012 Oscars
War Horse, The Artist, Midnight in Paris, Moneyball, The Descendants, The Tree of Life, The Help, Hugo, Extremely Loud & Incredibly Close
400
If a client has an SBLOC and has overdraft protection set up does an OD pull from the SBLOC or funds at SEI first to cover it?
What is the SBLOC
400
Where do you look to see if an SEI account is turned on?
What is Trust 3000, ACOC, line 31
500
The client line telephone number
What is 866-792-5412
500
This form must be filled out for a firm to gain TCM access
What is a TCM agreement?
500
This is the name of Peter Griffin's hometown
What is Quahog?
500
Name an account type at SEI that cannot have a CAA
What is an IRA or any qualified plan
500
This is where advisors and client's view CAA info
What is Business Builder and TCM for advisors, Portfolio Access, www.seicashaccess.com, and statements for clients