Cash Functions

Systems

100

This location is where remittance from customers can be found. 

What is the Remit Folder? 

200

This is the location that payment images can be found. 

What is JP Morgan Edge? 

300

This is where all finalized information for special billing customers can be found. 

What is the Billing Folder? 

400

This is the location to find the customers with a specific way to pull their remittance. 

What is the Customer Portals list? 

500

There are multiple ways to search for items in AR eDocs. Please provide THREE examples. 

What is: 

- ADS, ABS, RAS, CBI, POD Invoices

- Order Numbers and Customer Statements

Policies

100

When a customer with account terms NET 10 EOM CT1 has a payment with a remaining amount, this is the correct code for the Oracle Receipt? 

What is CT1? 

200

This is the required criteria for a Small Balance Write Off without approval for an overpaid invoice. 

What is 

1. $20 or less on check

2. Less than 10% of check 

300

This is the status type that must be removed from a Credit Card Receipt prior to application. 

What is On Account? 

400

There are many Oracle locations when researching refunds. Please name two (2).

What are: 

1. Oracle Aging Tab, Notes Tab, Tasks Tab

2. Oracle Customer Standard - Address or Account Profile Tab

500

Identify three (3) Remit Checklist locations. 

What are: 

JP Morgan, Remit Folder, AR eDocs, Collections Notes Tab, Billing Folder, and Customer Portals List? 

Oracle Cash

100

This is the location to account converter in Oracle? 

What is AUS CID and Site Search? 

200

This is one of the button functions used when applying receipts in Oracle.

What is: 

Apply

Search and Apply

300

This is the section used when researching the reason a remitted invoice is closed. 

What is Account Details View? 

400

Multiple line adjustment types can close a remitted invoice. Please name two (2) types. 

What are: 

- Goodwill, Free Service, Finance Charges, & Bad Debt

500

This is the Oracle location and functions that must be used to be able to unapply a credit memo? 

What is 

- Transactions window

- Actions and Applications functions

Lines of Business

100

This is what ADS stands for.

What is Aramark Direct Sales? 

200

This is another terminology used for AUS. 

What is: 

- Local or Market Center? 

300

This is a Line of Business that is not worked by new Cash agents. 

What is 

Cleanroom 

OR Strategic CBI

400

The acronym CBI stands for this. 

What is Centrally Billed Invoice? 

500

Name the two types of Strategic accounts identified in the Cash Department. 

What is Strategic Production and CBI? 

Oracle Collections

100

This location hold information regarding ALL Bad Debt functionality. 

What is the Tasks Tab? 

200

This location shows open AND closed invoices. 

What is the Transactions Tab? 

300

This location has a direct link to Customer Standard.

What is the Accounts Tab? 

400

This location shows payment and line adjustment information. 

What is the History Tab? 

500

The Related To button on the Notes tab completes this function. 

What is place a single note on multiple accounts?