Cash Handling 101
Who is responsible for your cash drawer?
YOU!
What is the exchange rate on foreign coins?
Zero.00. We do not exchange foreign coins.
It's nice but not necessary to keep your cash organized - faced up and same direction.
False. Keep cash facing up and one direction.
You can only make 3 buys from the vault per day.
False.
Cash that is damaged, torn, or defaced.
Mutilated Money!
You get interrupted during counting cash back to a member. What do you do?
What can members do with their foreign coins?
Save for their next trip
Donate to Special Olympics!
You are headed to the bathroom. Do you HAVE to lock your cash drawer?
ummmm... yes. Yes, you do.
Why is Viggo named... Viggo?
Accuracy is nice... but not mandatory.
False - accuracy is an expectation.
It's a busy Friday. The member you just helped deposited a bunch of cash. Do you help the next member in line, or take a moment to put the bills away in your drawer?
Greet the next member and let them know you will be right with them. Then put the bills away accordingly.
Where can you find what foreign currency is in circulation?
Currency Teller!
What is "Three-Way Check" cash counting?
1. Count cash as you are taking out of your drawer.
2. Count cash again to yourself
3. Count cash to member
There is a long line and you need quarters. You swap $10 bill for a roll of quarters with a buddy, then adjust your cash out (CRCD). Is this best practice?
NO! All buy/sells need to go through the vault.
You should always count money back the same way.
True. Find an approach that works for you and stick with it!
Even if you JUST bought funds from the vault to sell to a member (withdrawing $4000 in $100s and you bought $4000 in $100s), you should always count it back to the member.
TRUE!
But WHY?
Since the foreign funds have been verified by 2 employees, there is NO need to count the funds back to the member.
100% FALSE! Count it back - every member, every time.
LUNCHTIME! What should you do before you head to lunch?
Take it with you. Cash should NEVER be left on the back counter without a body by it.
Where should your clipped cash be kept?
In the second drawer (below cash drawer)