Vault
A dedicated camera must be positioned over the designated draw slip area to clearly identify all amounts indicated on draw slips in the amount of what?
$1,000 or more
How many Lost and found ticket boxes in the Main Casino and at Casino Too, and where are they located?
2 boxes in the Main Casino 1 at the Main Cage and 1 at the Remote cage. 1 box in Casino Too in the Cage Booth.
When a jackpot of $100,000 or is hit what must the Surveillance Associates do?
review for 30 minutes prior, and log it in CIP
When should Security notify Surveillance of the drop keys being checked out?
Prior to the keys being issued
Tier C sites require a minimum of how many count members?
3 members
All currency will be routinely rotated to ensure the oldest strapped currency is distributed first, and no bundle will remain in the Vault for more than how many days?
14 days
At what amount is required to have a Security escort within the facility?
$5,000 or more
Before opening or troubleshooting a gaming machine, a tech or Casino Associate must do what with the OASIS card?
The OASIS card must be inserted into the card reader
The gaming machine drop schedule and route will be provided (via email) to the following departments?
Surveillance, CNGC, and Choctaw Casinos Compliance
With sufficient clarity of camera, what else must be maintained in the soft count room?
Audio
In case of an electrical outage or other type of evacuation where the associate is not in immediate danger, all Vault Associates will continue as follows?
Immediately stop all activity, put both hands up in the air and exit the Vault
In the event one (1) or all of the methods of verification have indicated the currency is suspected as counterfeit, proceed as follows, Notify each of the following immediately
Supervisor or designated management, Surveillance, and Security
How long does the Guest have to claim there withheld jackpot?
180 days
Any proposed adjustments to the drop route, times or days will be submitted (via email) to Surveillance at least how long prior to the desired start time.
72 hours
Before starting the counting of funds, Soft Count must do what?
Document Soft Count equipment test
Vault Management will immediately notify Surveillance (via email) of all variances of how much?
$500 or more
What are the 2 methods to counting out chips
Chip splashing and Chip racking
If a broken seal is ever found inside a gaming machine, the Slot Management will do what?
immediately notify CNGC, gaming machine will be powered off immediately
How many Drop Associates and Security Associate are required to be present to access and return keys issued for the drop.
3 Drop Associates and 1 Security Associate
How often is a review of the electronic access control card and/or sensitive key rights to prevent and/or detect unauthorized entry to the Soft Count Room
At least Monthly
If a variance is found or changed after closing out a shift by an associate of one (1) of the following departments, the associate who found or changed the variance will notify the other two (2) departments
Vault Operations, Revenue Audit, Surveillance
What is the Casino gaming day?
7:00am to 6:59am
What must be done prior to breaking a Gaming Commission Machine seal?
Written approval must be obtained from the CNGC
In the Surveillance Drop, Soft Count, Vault Activities Guidance what page define how to log Drop activities?
Page 1-2
Count team agents may not exit or enter the count room during the count except for when?
emergencies, and scheduled breaks