Show:
InfoGenesis
Cash Handling
Process & Procedure
Customer Service
QA & Safety
100
Cannot access the terminal without this.
What is a "Card Key"?
100
After the rush but before the end of the day security requires this.
What is a"Cash Drop"?
100
Requires two receipts and must be signed and approved by a manager.
What is an Over-ring?
100
My uniform is not complete without this.
What is a Name Tag?
100
The easiest way to reduce slips and falls.
What is "Safety Shoes"?
200
This card is always returned to the guests when used to purchase food & beverages.
What is an "E-Cash Card"?
200
Bills are always securely transported in a Blue Zippered Bag and verified by a cashier and a manager.
What is a "Change Request"?
200
A specific food purchase that can never receive a discount.
What is a Eurest Meal Card?
200
Requires customer alias and extension to redeem.
What is "Free Coffee Card"?
200
Takes at least 20 seconds and is required many times in a work day?
What is "Hand~Washing"?
300
A coupon number that must be entered when found on a phone.
What is a "Tag"?
300
This happens only once at the start of your shift and once at the end of your shift when working a "double- drawer" terminal.
What is Log on and Log off?
300
Vending machine did not give the guest the product he paid for.
What is a "Vending Refund"?
300
Must be free from clutter at all times and well stocked.
What is "Cashier Workstation"?
400
Ensures product price consistancy and speeds up service.
What is "Scanning"?
400
All food purchases must be rung even when the guest cannot pay.
What is an "IOU"?
400
8 Important Words Pride; Product; Greet; Thank; Respond; Expert; Exceed and Respect....
What is Essentials to Customer Service?
500
Requires the presence of a manager and a Manager Badge Over-ride.
What is procedure to "Open Drawer"?
500
A Smile
What is the "Universal Language"?