PLU's
Bananas
4011
or
94011 - if organic
Bathroom
Mens: Through silver door behind soup bar, straight past the stairs on the right side, second one located through door past the first restroom.
Womens: Through silver door, immediate right over the stair, or second location is up stairs, second door on the right.
When does the store close?
Oakwood location does not close
Washington Square and Springboro both close at 11pm, and open at 6am the following day.
When an item rings up as "not on file"?
1st. Clear the red screen
2nd. Type in the UPC number
3rd. Enter the price manually, using the "Functions" menu.
How do you open the drawer at the register?
"Supervisor Menu" then "Open Drawer"
Green Peppers
4065 - by quantity
ATM
Across from bakery, between displays.
"How much does (random item) cost?"
What do you do?
Unless you know the for sure price, ask an AFTD.
If I come back from break/lunch and I can not find an AFTD or service desk person?
Hop on register if it is busy, or help other cashier or carryouts. (get carts, put away baskets, take unwanted items back etc.)
What do you do if the screen goes red?
Click "Clear" before proceeding
Romaine Lettuce
94640
Raisans
Aisle 2, past the break, right hand side, towards the end.
"Can you see how many points I have?"
What do you do?
Enter their club card into the register. But be careful, make sure to scan a club card for the following customer or suspend the transaction.
If I need someone to scan alcohol for me?
Look for someone that may not be busy that is 18+, and ask them to scan for you.
DO NOT yell "I need someone to scan for me"
Where are gift cards located?
In the drawer by your knee, next to receipt paper.
Assorted Local Cherry Tomatoes
3200
Light Bulbs
Aisle 8, behind the staircase for the mezzanine.
"Can I have change for a $20?"
What do you do?
If the drawer is already open, give change one time.
If you feel uncomfortable, send the customer to the service desk.
If there is a counterfit bill?
Calmly call over an AFTD, don't make a big scene.
What do you do if the register screen turns off?
Call over an AFTD.
Hartzler Milk Jug
161
Coffee
Aisle 2, right side before the break, and in front of coffee bar.
Where are stamps located?
How many stamps are in a book?
What is the PLU?
How much is one book?
Under the till in the drawer, in an envelope.
20 stamps
121
$10.00
If a customer forgets a form of payment?
Suspend the transaction and put reciept with the customer's items until they return.
IF it will be an extended amount of time, place cold items in the dairy cooler.
How do you rezero the scale?
Press the top button on the right side of the scale