Pharmacy
The recommended window for courier delivery of cart fill pick up
What is 4 hours (Routine SLA)
Our standard best practice SLA for lab processing
What is 2 hours
Medically Home recommends this type of EMR (Electronic Medical Record) access for the PIHC
What is read only access
CON is the abbreviation for this
What is Certificate of Need
This type of pricing model is important to evaluate when considering courier contracts
What is a flexible pricing model
Medically Home's stance on the use of pharmacy barcoding in the home
What is to rely on 5 Rights when witnessing med administration
This person provides Point of Care Testing (POCT)
Who is the PIHC (Primary In Home Clinician)
The 4 forms of transport for a patient in our MH model of care
What are MIH transport, Family/Caregiver transport, Ambulance transport, and Rideshare transport
The type of care that is approved and certified by Medicare that meets certain and specific federal health and safety requirements
What is Medicare Certified Home Health
Name three or more categories that might necessitate the use of a courier
What are DME, O2, Lab Speciman Delivery, Meals, and Paperwork
The use cases of the PIHC formulary
What are first dose administration to the patient and urgent med need for the patient
The tubes provided by Medically Home in the PSB
What are BD Tubes
Name three or more benefits of MIH transport
What are time savings, cost savings, continuity of care, improved provider referral satisfaction and increased admissions from ED, urgent care, etc
The type of care that is delivered on a private-pay basis (clients or their families pay either the home care agency or the caregiver)
What is Private Duty Home Care
If both serviceability and cost are equal for both an integrated and a coordinated courier service, Medically Home would prefer using this type
What is an Integrated Courier Service
The items that need to be sent to the patient's home with their infusion medication
What are supplies, pumps, flushes and anaphylaxis kits
The way a customer can see patient imaging if we do not build a PACS connection
What is via the service provider's online portal
The list of medications that are carried by the PIHC for oral or infusion doses on demand
What is the PIHC Formulary
WOCN support, Social Work, Behavior Health Consultation and Dietician are all examples of this
What is Home Health Ancillary Services
This option should be considered for lab services if the PIHC capacity is limited in the market
What is to partner with a contracting team to develop a "dedicated" phlebotomist morning route to cover morning draws and deliver specimens
Core Pharmacy, Urgent Access, Retail Pharmacy, Home Infusion Pharmacy, IV Pumps & Supplies, and Courier are examples of this
What are componenets of Virtual Pharmacy Medication use process
This person can do the initial read of any patient EKG
Who is the Virtual Hospitalist (they can do the wet read while the PIHC is in the home with the patient and cardiology can do an overread later if preferred)
Name three or more measurements of success for MIH Transport
What are number of patients, percent of patients in each transport category, acceptance, escalations back to B&M for advanced transport, cost per transport, time of admission, and HCAHPS scores
Name three or more examples of services that are included under the home health umbrella
What are Wound Care, Infusions, Therapies, Phlebotomy, PICC/Midline Placement and Home Health Aides
The two best practices for the daily cart fill courier service
What is to deliver 24 hours of medication at a time and pickup at least 4 hours before the earliest required medication administration