8 Wastes
15 Guiding Principles
Operating System
Management System
Cultural System
100
Excess supply beyond the requirements of the next process
What is Over Production?
100
Balance the workload to level production and reduce process variability.
What is Even the Load?
100
The worst waste.
What is Unused Employee Creativity/Capability?
100
Regularly scheduled two-way discussions between leaders and their organizations - focused on continuous improvement.
What is Process Improvement Dialogues?
100
This is the highest priority on eliminating waste.
What is Put Safety First?
200
Work that adds no value to the customer or business
What is Over Processing?
200
See it firsthand to ensure thorough understanding
What is Go, See, Act?
200
Eliminates waste using 6 Sigma and 6 Sigma lean tools.
What is the Operating System?
200
Positioning of all tools, components, charts and indicators to make production status visible at a glance.
What is Make it Visual?
200
Delivering the part to the right place, at the right time, in the right quantity and at the right cost.
What is Take the Customer's View?
300
Production or rework of out-of-specification parts
What is Defects?
300
Conduct process improvement dialogues at all levels, demonstrating the value of people's ideas by quickly implementing them.
What is Actively Listening?
300
Standardize tasks and utilize common processes as the foundation for Continuous Improvement.
What is Driving Standard Work?
300
PQVC goals are communicated, understood and form the basis of process improvement dialogue.
What is Align the Targets?
300
For each problem, there is a clearly assigned owner and data to support root-cause determination. Problems left unresolved longer than one shift are escalated to the next level manager
What is Go, See, Act?
400
Excess raw material, work-in-process or finished goods
What is Inventory?
400
Make decisions based upon the customer's view and the long-term Caterpillar strategy, even at the expense of near-term goals.
What is Take the Customer's View?
400
Prove the processes and technology work before putting them into production.
What is Validating our Processes?
400
We make decisions by consensus using 6 Sigma Methodology.
What is Act Decisively?
400
The workforce is empowered to stop the line if an operation does not meet the quality criteria or materials are unavailable.
What is Stop-to-Fix?
500
Lost opportunities due to poor safety and an underutilized workforce.
What is Unused Creativity/Capability?
500
Deploy cascaded metrics and targets across the value chain aligned to the enterprise strategy supporting PQVC.
What is Align the Targets?
500
The formal place you can learn about your business.
What is the CPS Value Stream Board?
500
Where do you go to find an overall understanding of the current state of your business?
What is the CPS Value Stream Board?
500
Caterpillar's long-term success depends on our ability to continually improve the way we satisfy our customer's needs.
What is Develop People?