S&P
While books are not banned from use, when in the drivers seat, these devices are prohibited per Fleet Safety Policy.
What are rules on cell phones and other electronics usage?
After the engine is at operating temp or has been running for aprox. 10-15min.
What is the best time to check the transmission dipstick?
Bicycles, Luggage and open food.
What are items not allowed on the bus?
The two routes in charge of motorpool keys.*
What is red and purple routes? *
Zero miles an hour.
What is the speed the bus must come to at every stop?
While one is allowed by ADOT standards, U of A risk management prohibits the use of these while driving.
What is the policy on Earbuds?
An instance that could result in vehicle damage or customer complaint?*
What is an incident ?*
All UA Guests/Community members.
Who do we service?
The white board in the CatTran office.
Where are notices for route detours/ service interruptions posted?
The speed you are expected to drive in CatTran vehicles.
What is 5 miles below speed limit?
50% of seating capacity.
What is the maximum standing capacity?
Notify their supervisor and document it at end of their shift.*
What should a driver do after an incident?
The phrase said to every rider before boarding Orange Route.
What is "can I see your boarding pass"?
You can use _____ to identify if you need to leave that yard open for a late night special event driver.*
What is teams?*
The number of minutes before your transfer time you are required to be at your stop (transfer location).
What is five minutes?
No more than 3 months in advance and no less than 2 weeks. With approval being first come first serve.*
What is the appropriate window for requesting time off /leave?*
The (10-11) things to be filled out on every VIR.
What are the Date, Bus #, Route, Start/end Milage Total Miles, Gallons, Driver Name, Signature, Tire Pressure and any Vehicle Issues?
Considered good etiquette to do when passengers are boarding the bus.
What is Greeting Passengers?
This term defines a college who assist their fellow colleges when needed.
What is a team player?
The distance to before a stop you need to turn on hazard lights.
What is 200ft/66yards?
Reaching out by phone to Supervisor for acknowledgement at least 2 hours in advance of shift.
What is the sick call out policy?
The item most forgotten (to be turned off)* during post trip.
What is the Master Switch?
Inform them that it must not block the aisle or any other seats.
How to respond to customers with large items?
Completing the End of Shift Duties list.
What is the best way to prevent issues (like missing keys) for your colleges, the next morning?
Radio etiquette dictates this as the appropriate length for a conversation.
What is 60 seconds per transmission?(the whole conversation )
These are the primary methods of communication. CatTran operations uses *
What is Email, Teams, Phone, In-person.*
To prevent the bus from smelling musty in the morning.
Why do drivers wait for the mopped floor to dry before closing the bus up?
Remain calm and courteous.
What should you do when faced with an angry/upset customer?
The observer identifies the issue, that observer documents it factually on the VIR, the same observer contacts supervisor on duty directly As soon as it is safe to.*
What is the appropriate method to communicate vehicle issues ? *
Traditionally announced by drivers when departing the previous stop and upon arriving.
When is the upcoming stop name announced?