History
The month and year Cazbah was formed
What is: August 2001
PACE-IT stands for
What is: Progress, Accountability, Communication, Excellence, Integrity, Transparency
The email marketing platform we help customers with
The total number of the Cazbah team living in Corning, NY
What is: Three: Sam, Kennedy, and Pete
The main point of contact for Essential customers
What is: Help Desk
The name “Cazbah” comes from
What is: Generally the center of the North African towns where you go to get everything that you need. The “Cazbah” is the marketplace where you go to get everything you need.
The BBB award that Cazbah won in 2025
What is: The BBB Torch Award for Ethics
The CRM that Cazbah uses to track customer info and lifecycle status
What is: HubSpot
Bob Haefele’s official title
What is: Vice President/ General Manager
The main difference between the Ultimate Plan and the Content MVP Plan
What is: Content development is not included at the Ultimate level
Cazbah went fully remote in this year
What is: 2023
Cazbah employees must remain with Cazbah for this amount of time before being eligible for the Simple IRA plan
What is: 1 year
The average/ ideal time that a new customer spends in the Build process
What is: 3 months
The name of the building that Charles works out of from his home
What is: The CazBarn
The number of SKUs that are included in the regular Content MVP Plan
What is: Up to 50 SKUs
The IMC team’s weekly “Friday Forum” meeting used to be called this
What is: WBF (White Board Friday)
The "5 Cs" of Cazbah’s framework stand for
What is: Content, Customer Success, Commerce, Community, and Communication
The meeting video recording platform that Cazbah uses
What is: Fathom
The type of dog Karen and Charles have
What is: A German Shepherd
The Cazbah Essential plan used to be called
What is: Basic/ Intermediate
Cazbah has had offical locations in these 4 cities
What is: Syracuse, Rochester, Victor, Farmington
Between PTO and Vacation time, these hours roll over annually
What is: PTO
Timesheets must be completed by this day of the week and time each payroll week
What is: Wednesday, 12pm
The nickname that Charles goes by at work
What is: Chaz/ Chaz at Caz
The 4 names of Cazbah’s existing plans
What is: Essential, Ultimate, Content MVP, Content GEO