PLANS & PRICING
These are the two new CB Mobile plans launched to eligible customers on June 10.
What are Standard and Pro
These are the two pieces of information needed from a previous carrier to transfer a phone number.
What are the account number and transfer PIN
This CB Mobile feature allows customers to keep their current phones when switching.
What is BYOD (Bring Your Own Device)
This Comcast service is required before a customer can purchase Comcast Business Mobile.
What is Comcast Business Internet or Dedicated Internet
This network benefit is included at no extra cost with Comcast Business Mobile.
What is 5G service
This plan starts at $20 per line.
What is Standard
Agents should set this expectation for most landline ports.
What is 7–10 business days
Customers can keep these when switching to CB Mobile.
What are their existing phones/phone numbers
These two customer types are currently ineligible for Comcast Business Mobile.
What are hospitality and tax-exempt/nonprofit customers
Comcast Business Mobile is positioned on this type of network.
What is America's Best Mobile Network
This plan starts at $30 per line.
What is Pro
Customers can activate their CB Mobile service using these three methods.
What are self-service, inbound assisted, and scheduled outbound activation
Even if a phone has two SIM slots, CB Mobile only supports this many Comcast Mobile services on one device.
What is one line
With the new Standard and Pro plans, these businesses are now eligible because there is no longer a location limit.
What are franchises or multi-location businesses
This CB Mobile feature helps business traffic continue moving during periods of network demand.
What is priority service
Customers can do this with Standard and Pro plans, allowing different lines on the same account.
What is mix and match plans
This dashboard allows agents to check activation progress.
What is the CB Mobile Order Tracker Dashboard
This is what the network name should display as on a customer's device.
What is Comcast Business?
A customer must have one of these to authorize a CB Mobile order.
What is an authorized representative age 18 or older
Customers receive this advantage by bundling Internet and Mobile with Comcast Business.
What is one provider for complete connectivity
Existing Intro and Premium Flex customers cannot currently do this.
What is migrate to Standard or Pro
This phone number reaches the CB Mobile Center of Excellence/Post-Sales Support team.
What is 844-963-0206
Customers do not need to do this in order to receive Standard or Pro pricing.
What is port a phone number
This fee may apply if a customer keeps CB Mobile but disconnects all qualifying Comcast Business services.
What is the $25 per line access fee
This phrase became the official branding message for the June 2026 CB Mobile relaunch.
What is "Mobile That's Built for Business"