Business Internet
SEP
Wireless Connect
CBM/Mobility
Wifi Pro/TV/Systems
100

What type/method do we use to deliver high speed internet to our customer?

HFC(Hybrid Fiber COAX)

100

This advanced feature restricts access from high risk regions and countries

Geolocation filtering 

100

What is wireless connect designed to provide?

reliable/consistent connectivity

100

How many lines can a business location have under the standard and pro offering?

20

100

Wifi Pro provides advanced wifi for what two types of groups?

Public/Private or Employee/Guest

200

What is the slowest download speed for CB internet customers currently?

150mbps

200

How often does global threat intelligence update?

every 5 minutes

200

What is the hotspot speed for wireless connect?

100/25Mbps

200

This feature routes calls to ring at top of the list until someone answers or the end is reached 


Hunt group

200

Wifi pro's content filtering is specifically listed for which network?

Guest network

300

During a power/network outage, wireless connect can provide how many hours of connectivity?

16 when purchasing extended

300

How much is the installation fee for SEP for an existing internet customer with a BWG?


$79 NRC(non recurring charge)

300

Wireless connect and this product(blank)provide 100% reliability

Security Edge Preffered

300

This included feature in CBM pro plans covers lost, damaged and stolen devices?

XM Mobile Care plus
300

What is one advantage of seprating employees and customers on wifi?

Bandwidth allocation/security

400

Which WiFi band generally provides longer-range coverage but lower data speeds?

2.4GHZ

400

Basic SE provides what type of threat blocking?

phishing/malware/botnets

400

What speed is the cellular backup for wireless connect?

50/15Mbps(faster than connection pro!)

400

You can process a mobile order in the same order as creating a new contract for a customer?

Fizalse

400

TV Variety package is loaded with news, sports, shows, movie channels

False

500

What is the primary difference between a static and dynamic IP?

A static is permanently assigned to each application so that it does not change.

500

What should a sales rep verify before recommending Security Edge Preferred?

Eligibility and equipment

500

This feature intelligently detects and switches between dual Sims and Wifi to deliver the best connection.

smaht switching

500

How much hotspot data is included with the CBM Pro plan?

40GB

500

Where can't we sell/move business TV?

Anywhere there is a bed