Workqueues
This type of workqueue will show all the reasons a claim errored out, even the ones you don't have to fix.
What is Claim Edit Workqueue?
The number of days displayed in the Workqueue history section at the bottom of the Workqueue List.
The name of your trainers today.
What is Mandi, Jami & Lisa?
Click here in Storyboard to easily jump to Registration.
What is the patient's photo?
Click this item to customize your Epic menu and toolbar.
What is the wrench?
From Storyboard, you can click this to open up an image of the claim.
What is the invoice number?
To prevent users from working records that are waiting for a response, the records are assigned here.
What is the "System Deferred" tab?
This icon indicates a PB HAR or account.
What is the doctor's bag icon?
What is Procedure & Department?
In filtered view of a workqueue, click this item to remove the filter.
What is "Show All" button?
Give at least 2 of the 3 status indicators you will find in Follow-up workqueues and what they mean.
What is R: Response Received, T: Transferred & D: Deferral Due?
When filtering a workqueue list, click this button so you don't have to create the filter each time.
When a insurance coverage is no longer effective, users need to correctly complete this field in Registration.
What is the "Effective To" field?
Name the title of the department presenting this class.
What is Revenue Cycle Operational Improvement and Education?
Pane that follows you as you move along throughout different tabs displaying pertinent patient and visit information.
What is Storyboard?
This is a list of accounts that require follow-up for an existing or upcoming patient encounter.
What is a Workqueue?
What is the Refresh button?
In Guarantor Acct Note, users need to change this field from General to Insurance.
What is "Note type"?
To view this dashboard, you have to search it by name in the Epic Chart Search tool.
What is Financial Pulse?
This item is a "hard stop" in the Defer activity.
What is Deferral Reason and Note?
This type of workqueue hold undistributed and overposted payments.
What is Credit Workqueue?
In the Retro Workqueues, users need to decide whether to choose one of these three options.
What is Accept FO, Reject FO & Edit FO?
List 2 service areas other than 10-SLUHN.
What is 17-COB, 18-DMG, 19-NBP, 21-Star Community Health & 27-GSL?
Follow this path to review if an authorization was obtained.
What is Go To, Chart, Referrals tab?
Users can click this to easily sort their workqueue list and workqueue.
What is the Column Header?