Communicate
The primary form of communication is
GroupMe
The gaming equipment should be put out by
the opening staff each day
When approving a flyer you should
Spell check, make sure the event is on the CampusGroups calendar, confirm its a University related org or event, or ask if its for a class
The opening shift should
complete the opening checklist & message Jewell when they arrive
The two places set-up and tear down instructions will be are
on a hard copy in the office AND emailed to me
You should reply to emails within
Within 72 hours OR any deadline provided
The equipment that should be put out daily includes
air hockey, pool, and ping pong supplies
direct them to the student affairs office on the backside of Clanby
The person scheduled to come in after me isn't on time, how long before I message the GroupMe?
5 minutes
If I have questions about set-up instructions I should ask
Jewell, preferably at the beginning of your shift to make sure everything can be completed before you leave
Communicating appropriately with the next shift would look like...
Writing in the duty log AND verbally handing-off to the next shift to let them know whats going on when they get here
The gaming equipment should be put away by
the closing shift each day
I work a three hour shift meaning i should go on __ rounds
3, one round per hour
Alec doesn't work on weekends so I should contact...
Jewell, via GroupMe or text
I'm covering someones shift who is supposed to be doing a set-up so I should
do the set-up scheduled during the shift I'm covering, even if my name isn't next to it
The primary weekend contact is
Jewell
During your rounds, you should be checking the gaming equipment for
anything broken
You should complete opening and closing checklists how often?
At each opening and closing shift, every single day
If the person that's supposed to come in for the next shift doesn't show up after 15 minutes I should....
Close the office & lock up the key
I ran out of long tables in the closet to the right of the den, I can find more
in the closet to the LEFT of the den
You should send any questions from people that come into the office to..
Alec or Tiffany, if they're there AND available or the department that they're trying to reach
In the event that someone reserves the equipment you should
Confirm before they come to pick it up that we have the equipment they requested & have it ready for when they get here
A student comes in with a question for Alec or Tiffany, I yell back asking if they can answer the question...what I should have done was
get the student's name, organization (if applicable), and question then see if Alec or Tiffany are available to answer the question at this time or if the student should email them
my Otterbein email
If I have an urgent question about an event but cant get ahold of anyone in out office I should reach out to
events & conferences. Their extension is on our phone sheet!