All About CCBHC
What the acronym ‘CCBHC’ stands for.
Certified Community Behavioral Health Clinic
Defined as a method of thinking, acting, and responding in ways that realizes the prevalence of trauma, recognizes how trauma affects all individuals, and responds to those who have been impacted by trauma by being kinder and gentler with one another.
What is Trauma Informed Care?
Methods through which clinical information is shared across teams, programs, or departments.
(Bonus Points available for providing a specific example)
What are verbal, written, or a review of the individual’s chart in the EHR?
Considered the 'lynchpin' of CCBHC
What is Care Coordination?
An assessment that was completed for CCBHC that provided information on the needs and gaps in our communities.
What is the Needs Assessment?
Examples of how CCBHC has been communicated to all staff.
What are through team meetings, work groups, trainings (NEO, new trainings for existing staff – TIC, PCFC Care, etc.), management forums, large group meetings, and written communication (contests, newsletter articles, desk procedures)?
It is estimated that 50% of all adults and 90% of individuals with SMI have experienced this.
What is trauma?
Composed of 10 members and a liaison, this committee is responsible for making recommendations, providing feedback to the Board of Trustees, and assisting in the local planning process that feeds into our needs assessment.
What is the Planning Network Advisory Committee?
These are two of the main concepts of care coordination.
What are 'communication' and 'collaboration'?
The top identified needs that affect the communities we serve.
What are transportation, housing, substance use disorder treatment (inpatient and detox), and need for Spanish speaking staff?
The key areas of focus for service delivery with CCBHC.
What are:
Two concepts that are used in the development of recovery plans.
What are recovery focused and strengths-based approaches to care?
These individuals are considered part of the treatment treatment team.
Who are the individual, their family, or other significant supports, the prescriber, nurse, assigned clinician, and anyone else involved in the individual’s care, either with TC or externally that the individual identifies as being part of their care?
These are agreements that are in place with community providers, outlining expectations, roles and responsibilities, and coordination activities that contributes to the overall flow and experience of the individual.
What are Care Coordination Agreements?
Methods that are used to collect information and feedback from our clients.
(Bonus Points available for providing an example)
What are satisfaction surveys, conversations with front-line staff on trends they are seeing, and review of complaint trends?
Identified as things that make Tri-County a CCBHC.
What are cultural changes, program changes, changes in accessibility?
The steps that we have taken as a Center to infuse trauma informed care into our culture.
(Bonus Points available for providing a specific example)
What are providing training to all staff on TIC, and making modifications to all of our Center policies, procedures, and practices to align with TIC principles?
The four parts of the CQI process, sometimes referred to using the acronym ‘PDSA’.
What are 'Plan', 'Do', 'Study', 'Act'?
The process through which clients are recommended for a Care Coordination Level of Need.
What is risk stratification?
Examples of how community input is gathered to identify needs.
What are collaboration with community partners, local planning processes, and completion of the needs assessment?
Methods that are used to collect information and feedback from our clients.
(Bonus Points available for providing an example)
What are:
Guiding principles of Trauma Informed Care.
What are “Safety”, “Trustworthiness and Transparency”, “Cultural, Historical, and Gender Issues”, “Mutuality and Collaboration”, “Empowerment”, and “Voice and Choice”?
These are ways in which care is integrated across programs and between departments
(Bonus points if a specific example is provided)
What are warm hand-offs, communication across teams and programs, and identifying ways to make transitions smoother?
The key differences between ‘case management’ and ‘care coordination’.
What are Case management is a service involves linkage and referral to resources to meet identified needs and includes assessment, monitoring, education, and planning as core services?
And Care coordination is an activity that involves organizing care across treatment providers to ensure appropriate communication and connection. Care coordination focuses on “closing the loop” and understanding needs in the context of strengths, and connecting individuals/families with appropriate services, ensures multidisciplinary coordination and planning with inclusion of community and natural supports.
These are ways that the needs assessment has prompted changes in staffing.
What are: