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Terms 1
Terms 2
Email Basics
True or False
Business Documents
100
Any part of your computer that has a physical structure, ie. monitor, keyboard.
What is hardware
100
The most important software that runs on a computer.
What is operating system.
100
The "e" in email stands for?
What is electronic?
100
You should always spell check your emails before hitting the send button.
What is true.
100
This application allows you to easily create professional-looking documents.
What is Word or Microsoft Word.
200
Considered the computer's brain
What is CPU - central processing unit
200
A computer that "serves up" information to other computers on a network.
What is server.
200
Stands for carbon copy and means that the email gets sent to this person and the recipient.
What is CC?
200
You should use all caps in your emails to express importance.
What is false.
200
This type of business document has TO:, FROM:, DATE: and SUBJECT: at the top of it.
What is a memo.
300
Any set of instructions that tells the hardware what to do.
What is software.
300
Makes the internet possible because you can access information remotely.
What is the cloud.
300
This should be a brief description of what you email is about.
What is the subject.
300
It is not important to use someone's correct title in emails because emails or casual forms of communication.
What is false.
300
This type of business has a title usually in bold and centered and is doubled space. It usually will include images, graphics and charts.
What is a report.
400
This is the use of graphics or icons representing software that allows for easier human interaction with computers.
What is GUI - graphical user interface.
400
Computer's main circuit board
What is the motherboard
400
You should start every email with this.
What is a polite greeting.
400
You should always read your emails out loud to make sure you don't have any typos and the tone you want to convey is correct.
What is true.
400
This business document should always include your signature at the bottom.
What is a letter.
500
An electronic device that manipulates information.
What is a computer.
500
This wakes up the computer when you turn it on and reminds the computer what parts it has and what to do.
What is the BIOS (Basic Input Output System) chip.
500
BCC
What is blind carbon copy. Means this person will also receive the email, but the main recipient will not know it.
500
You should use slang terms and abbreviations in emails like you do in texts; like OMG, LOL.
What is false.
500
This type of business document is used when a business applies for a loan, or enters into an agreement with an attorney or another business.
What is a transactional document.