Communications
This is the name of the library’s staff intranet.
What is DPLConnect?
This is the form staff use to submit requests for consultations, reprints, translations, signage, and promotional materials to the Marketing team.
What is the Marketing Request Form?
This is the team member who manages volunteer recruitment, retention, and recognition.
Who is the Volunteer Administrator (MJ Petersen)?
This is the term for building relationships and understanding the history and culture of communities.
What is community engagement?
This team manages DPL’s brand identity, creates promotional materials, and oversees social media accounts to share the library’s story with the public.
What is Marketing?
This is the term for the team’s efforts to keep staff informed about organizational news, policies, and updates through tools like DPLConnect and Weekly Roundup.
What is internal communications?
This is the name of the library’s community magazine available in both English and Spanish.
What is Engage! and Conexiones?
This is the term for the team’s work to connect individual and group volunteers to DPL’s mission, vision, and values, including recruitment, retention, and recognition.
What is Volunteer Services?
This is the name of the Community Engagement Manager at DPL.
Who is Victoria Nava-Watson?
This team handles media relations, crisis communications, and internal updates to ensure accurate and consistent messaging about the library.
What is Communications?
This is the term for the team’s work to share the library’s stories, news, and services with the public through newsletters, press releases, and media relations.
What is external communications?
This is the platform where staff can access approved marketing templates, social media graphics, and flyers.
What is Canva?
This is the person to contact if you have a suggestion for a new civic membership.
Who is the Strategic Partnerships Manager (Beth Warren)?
This is the tool DPL uses to gather feedback from community members about their needs and desires.
What are community conversations?
This team builds relationships with external organizations, manages civic memberships, and oversees volunteer services to support DPL’s mission.
What is Strategic Partnerships?
This is the term for recognizing community members or groups for their contributions, which the Communications team helps promote and celebrate.
What are external awards and nominations?
This is the role of staff volunteers who collaborate with the Marketing team to promote their branch or department.
What is a Marketing Liaison?
This is the term for the library’s involvement in civic groups to foster strong relationships across the city and state.
What are civic memberships?
This is the term for the process of identifying and leveraging community strengths for development.
What is asset mapping?
This team listens to and learns from communities, hosts conversations, and uses feedback to shape DPL’s programs and services.
What is Community Engagement?
This is the bi-weekly newsletter for supervisors that includes talking points and important dates.
What is the Supervisor One-Pager?
This is the document where staff can access the most up to date branding resources like logos and color palettes.
What is Brand Central?
This is the guide that explains how the team categorizes and works with partners.
What is the Partnership Guide?
This is the technology used to create visual representations of community assets in the revamped Community Asset Mapping project.
What is ArcGIS mapping?
This is the acronym for the department at DPL that includes Communications, Marketing, Strategic Partnerships, and Community Engagement, working together to connect the library with its communities and stakeholders.
What is CCE?