Nursing and Medic
Transportation
Labs and phleb
Handoff and communication
Miscellaneous
100

The name of our service providers (there are 6 total)

What is VNA, Concierge, Brightstar Jupiter, Bright star IR, Acadian

100

The primary transportation company to bring patients home

What is CCFL advanced medical transportation

100

The following are lab draws 

PMP

CMP

BMP

which one is not a type of lab 

What is PMP 

100

The hand off is made on every shift by every SC

What is YES~

100

Which animal has the most teeth

Snails, they have between 14,000 and 20,000

200

The Concierge preferred scheduling method

What is CALL First and then EMAIL details 

!!!Emails are not monitored after 5:00 PM - MUST CALL (855.224.6266 or 386.627.5666) to advise of ALL Scheduling Changes, Discharges, Orders that increase visit time!!!

200

The SLA for CCFL Advanced transport

What is

STAT: 2 hours from time of request 

Urgent: 4 hours from time of request

Routine: As scheduled with > 4 hours notice

200

The Lab Logistics customer ID  

What is 

Vero Beach/Indian River Area Customer ID #7804:

Tradition/Martin North/Martin South Customer ID #7878: 

200

The correct communication method between SC/RN 

What is written communication

200

What animal lives the longest?

Glass sponges, they can live up to 15,000 years. 

300

The services provided by Bright Star (IR)

(RN/AIDE/Therapy PT,OT,ST)

300

The NHT ordering process.

What is the order will be placed via online ordering portal - Portal monitored 24/7 by Communication Center Dispatch Team

  • 10A to 7P Dedicated Treasure Coast Dispatcher
  • Call Dispatch Line 772-546-6363 if no response
300

The primary lab provider is 

Who is DCF

300

The handoff is posted at

what is 4pm for first shift and 1030 for second shift


300
What is the loudest animal on earth 

The sperm Whale 

400

The Medic start time and where are they starting their route from

3 - 12 Hour Shifts Covering Indian River (North Region): 6A, 9A, 12P

4 - 12 Hours Shifts Covering Tradition / Weston (South Region) 6A, 7A, 10A, 12P

1 Overnight Rover Shift Covering Full CCFL Geography - 6P - 6A

400

The medic and pt should arrive how close apart

What is 15 minutes prior to the pt arriving 

400
The pleb lab orders are pulled from __________ and sent via __________ to the SP as soon as the request is needed. 

What is Epic, Email 

400

The SR is the only one tagged in handoff

what is No, the SC should also be tagged

400

What country is wider than the moon?

Australia  

500
The pt discharged, what happens if the RN visits are not cancelled?

What is Cancellation Fee applies if an accepted/confirmed visit is cancelled within 1 hours of the scheduled arrival time!!

500

CCFL Transport hours

What is Off Hours Scheduling:  If EPIC is down use dispatch number 1-772-223-5945 x17028 or x17017 

500

The TAT for Lab logistics to response 

What is Time to Respond to Order: 10 minutes for STAT: 20 minutes for urgent / routine - If no response move to next service provider

500

The open request in the queue at the end of shift should be...

What is added to the handoff 

500

BONUS points!! drum roolllll ....The coolest supervisor

What is Jessie