Transport
Home Technology Personnel
Command Center
Phlebotomy/Couriers/DME
RNs/HHA's/PT/OT/Mobile Imaging
100
Priority #1 for BLS transport 

What is NHT?

100

Cardinal is also known as

What is Velocare?

100

Hours of Operation 

What is 24/7?

100

Courier Service Providers available for patients?

What are MCI and Lab Logisitics?

100

Available RAH branch for HHA in Vero Beach

What is KL Janes Enterprise Office?

200
Priority #1 for MIH transport 

What is GMR?

200

Scheduling hours M-F, Saturday/Sunday

What are 9a-7p? 9a-5p?

200

Command Center is also known as

What is the CIViC Center?

200

Phlebotomy Service Providers available for patients

What are MyOnsite and Olea Health?

200

workflow for retrieval of accession # for TridentCare Mobile Imaging 

What is the virtual RN will put in scheduling instructions for service request?

300

Location patients must be transported through hospital

What is the ED?

300

Service delivery Hours M-F, Saturday/Sunday 

What are 9a-9p, 9a-7p?

300

Cesia Toll Free Number

What is  (877) 680-2898?

300

Priority Order in Vendor Dictionary of DME Service Providers 

What is 1.QualiMed 2. OxyPros, and 3. Brevard-Treasure Coast?

300

Workflow for contacting Concierge Home Care 

What is call CHC Home Hospital Line at (855) 224-6266?

400

Truck times for GMR MIH vehicles

What are 6a-6p, 9a-9p, 12p-12a?

400

Services offered 

What are tech install, deinstall, med waste removal, tech service request, meal, supply delivery. Baxter IV pump and pole delivery?

400

Command Center Address

What is 1155 35th Lane 

Second Floor Suite 204 Vero Beach, FL 32960?

400

Phlebotomy Service Provider available on Sundays to draw labs

What is MyOnsite?

400

Workflow for Brightstar Care after 5p M-F and weekends for HHA, RN, PT/OT

What is email and then call 772-400-9229 to confirm request?

500

Address of Indian River Hospital

What is 1000 36th Street Vero Beach FL, 32960?
500

After Hours Contact Number 

What is 844-615-4243?

500

Fax number that goes directly to HIMS

What is 954-689-5565?

500

Process for ordering DME after 5p M-F, or weekends

What is place order in portal, then call scheduling and/or manager contact for confirmation?

500

Acceptable times to contact Service Providers via phone 

What is 7a-9p, 7 days a week?