Quickbase
What tab or app on Quickbase holds Project Information?
Provider Operations
What is Portico?
CCH Provider Data Management system that houses all CCH Provider Data to support claims payments.
What is the number for provider services?
1-833-552-3876
In order to contract with CCHN a provider must be active __________
With NC Tracks/NC Medicaid
What year did CCHN go live?
2021
What three ways can you search for a provider record in quickbase?
TIN, GNPI, Name
After we search and select the provider or practitioner in Portico, which tab in the top header do we click to confirm whether the provider is active?
Network Tab
Whats the name of the company who provides EFT payments?
Payspan
A provider will need to submit a ________ _____ form and attach a ______
Who is the Director of the Provider Experience Team?
Debbie Naylor
Does RESILIENT THERAPY SERVICES LLC have a active contract with CCH for Medicaid?
NO
What is the network code for CCH Medicaid in Portico?
Medicaid NC
How many days do contracted providers have to submit first time claims for a member?
365 days from the Date of Service
Who takes lead on contracting for CCHN.
Torrie Mitchell
How long has Jayla been working for CCHN?
4 years
How many Policies/SOP's are in Quickbase?
24
Under what tab will you find a providers Start and End Date in portico?
Attribute Field
Who does CCH use for Authorization and Management of Non-emergent, Advanced, Outpatient Imaging Services
Evolent, formerly known as National Imaging Associates, Inc. (NIA)
Where are contracts created?
Icertis
What is the name of our CEO?
Kelly Phillips
What section of Quickbase will you find the providers Mailing Address?
Provider Support and Contracting
What does status code OP mean?
Non-Contracted Profesional
When does CCHN host New Provider Orientations?
We hold orientations on the second Tuesday of each month.
You need the __________________ to search/download a contract from Icertis
ICM Provider Agreement Number/ Contract Number
CCH/CCHN is NC's First _____ _____ ____
Provider Led Entity