Team
CCM Agile Team
What is Game of scrums
Target Document Generation Software
What is Exstream
Target platform for enterprise content management.
What is content suite?
Platform to capture e-signatures
What is AdobeSign?
OpenText software to enable business users to manage the communication templates
What is Content Author?
CCM at UNUM
What is Content and Communication Management?
Draft personalization communications software
What is Empower?
Object management facility used heavily across UNUM.
What is OMF?
Preferred delivery channel for doctor's office
What is Fax?
360 view of all the communications between UNUM and our customers
What is Communication 360?
Team member likely to be found in middle of no where
Who is Ray Lawson
Generation system for managing and generating insurance communications
What is MAGIC?
Wrapper around OMF, adding security and metadata
What is iDocument?
File format for Advanced function printing
What is AFP?
OpenText GENAI capability for conversation with documents
What is Aviator?
10 to 12 in a quarter
What are the no.of initiatives CCM support in a quarter?
Software to modify print files
What is Streamweaver
Target system that can integrate with Windows, Office, SalesForce, Pega, or any CRM application
What is Content suite?
Legacy ecosystem for batch process for inbound/outbound communications
What is UBS?
IDP solution for extracting data from structured and unstructured documents
What is Hyperscience?
Active Employee with longest tenure in all of Unum
Who is Linda Santiago
Software to create/modify signatures
What is Elixir
Archival software for print files
What is Mobius?
System that everything prints through.
What is PRISMA?
Deliver communications based on the Customer actions and data analysis
What is Proactive communications?