What do I do?
A medical assistant at an outpatient facility is preparing a patient for a venipuncture. Which of the following actions should the assistant take to confirm the patient's identity?
a. Ask the patient for their provider's name.
b. Ask the patient to state their age and address.
c. Ask the patient to state and spell their full name and provide their date of birth.
d. Ask the patient to verify their exam room number.
c. Ask the patient to state and spell their full name and provide their date of birth.
A medical assistant is cleaning countertops and other surfaces after a surgical procedure. Which of the following disinfectants should they use?
a. 1:10 bleach and water solution
b. Benzalkonium chloride solution
c. Chlorohexadine solution
d. Alcohol
a. 1:10 bleach and water solution
Which of the following is used to collect the specimen during a PAP test?
a. cervical spatula c. uterine dilator
b. vaginal speculum d. uterine sound(s)
a. cervical spatula
The abbreviation PRN stands for which of the following?
a. Twice per day c. As needed
b. Nothing by mouth d. Before eating
C. As needed
Which of the following is a safeguard for all health care employees and patients who may be at risk of exposure to potentially infectious materials?
a. Affordable Care Act (ACA)
b. Standard precautions
c. Patient's bill of rights
d. HIPAA
b. Standard precautions
Which of the following instructions should a medical assistant give a patient when administering an enteric coated tablet?
a. Swallow the tablet with a glass of water.
b. Chew the tablet thoroughly before swallowing.
c. Dissolve the tablet in a glass of water before drinking.
d. Crush the tablet and mix it with applesauce.
a. Swallow the tablet with a glass of water.
Which of the following actions should a medical assistant take when dealing with an angry patient?
a. Match the patient's energy.
b. Stand closer to the patient so that they will lower their voice.
c. Allow the patient to talk through their anger.
d. Tell the patient the provider will not see them if they continue to act out in anger.
C. Allow the patient to talk through their anger.
A medical assistant is reviewing the list of medications a patient is currently taking. The assistant should recognize that which of the following medications is available in a sublingual form?
a. Propranolol c. Metoprolol
b. Nitroglycerin d. Atorvorstatin
b. Nitroglycerin
A 24 year old patient has a BMI of 30.5 based on their height and weight. Which of the following describes their BMI weight category?
a. Healthy weight c. Obese Class I
b. Overweight d. Obese Class II
c. Obese Class I
A patient informs a medical assistant that they get headaches when they read from a computer monitor. The assistant should enter this information into which of the following locations when using the SOAP approach to organizing medical records?
a. Subjective c. Assessment
b. Objective d. Plan
a. Subjective
Which of the following tasks should a medical assistant have a patient complete prior to gowning for a physical exam to ensure the patient is more comfortable and to make the exam easier for the provider?
a. Finish reading educational materials.
b. Listen to soothing music while waiting.
c. Drink a full glass of water.
d. Have the patient empty their bladder.
D. Have the patient empty their bladder.
A medical assistant needs to draw a blood glucose level on a patient. Which of the following tubes should they use?
a. Lavender top c. Light blue top
b. Red top d. Gray top
d. Gray top
Which of the following aseptic techniques involves using sound waves to vibrate and cleanse surgical instruments?
a. sterilization c. Ultrasonic sanitization
b. chemical disinfection d. Autoclave
C. Ultrasonic sanitization
Which is a positive nonverbal behavior?
a. Turning your back on the other person.
b. Leaning away from the other person.
c. Displaying stiff posture towards the other person.
d. Leaning towards the other person.
d. Leaning towards the other person.
Which of the following is the recommended age for children to receive their first HPV vaccine?
a. At birth c. 11-12 years
b. 6-7 years d. 15-16 years
c. 11-12 years
Which of the following techniques should a medical assistant use when bandaging a wound with a roller bandage?
a. Wrap the wound from distal to proximal.
b. Bandage fingers and toes to prevent further injury.
c. Extend the wound dressing 3 to 5 inches beyond the bandage.
d. Moisten and apply ointment before bandaging.
A. Wrap the wound from distal to proximal
Prior to running an EKG tracing, which of the following is the final step a medical assistant should take to ensure the tracing will be clear with a horizontal baseline?
a. Remove artifacts
b. Enter patient information
c. Cover the patient with a blanket
d. Double-check the electrode's attachment
d. Double-check the electrode's attachment
The medical assistant is processing blood samples obtained for DNA analysis and paternity testing. Which of the following information must they include on the document in order to maintain chain of custody?
a. Initials of the patient and their date of birth
b. Ordering provider's initials.
c. Initials of the person transporting the sample.
d. Office manager's initials.
c. Initials of the person transporting the sample.
Which of the following blood sugar laboratory results should the medical assistant recognize as abnormal?
a. 70 to 99 mg/dL for a nondiabetic
b. Greater than 126 mg/dL for a diabetic
c. 101 mg/dL for a nondiabetic
d. 101 to 125 mg/dL for a prediabetic
c. 101 mg/dL for a nondiabetic
A medical assistant with a patient who is experiencing home displacement following a hurricane. To which of the following resources should the assistant refer the patient for information, support, and links to communication services?
a. Department of Health and Human Services
b. American Red Cross
c. National Council on Aging
d. Centers for Disease Control
b. American Red Cross
Which of the following is the medical assistant required to document in the Electronic Health Record when administering immunizations to a patient?
a. Lot number of the immunization
b. Immunization purchase date
c. Patient home address
d. Cost of the immunization
a. Lot number of the immunization
A medical assistant is administering an intradermal injection for allergy testing. Which of the following actions should the assistant take?
a. Locate the middle portion of the anterior forearm.
b. Pinch the skin between the thumb and forefinger.
c. Insert the needle with the bevel pointed down.
d. Inject the solution rapidly with the needle positioned at a 30 degree angle to the skin.
a. Locate the middle portion of the anterior forearm.
A provider asks a medical assistant to assist with an orthopedic examination. Which of the following instruments should the assistant prepare for the examination?
a. Tonometer
b. Hemostat
c. Retractor
d. Goniometer
d. Goniometer
Which of the following conditions requires a patient to avoid gluten?
a. Pyloric stenosis
b. Peptic ulcers
c. Celiac disease
d. Appendicitis
c. Celiac disease
When performing routine follow-up calls to patients, which of the following actions should a medical assistant take first to notify the provider if the patient provides an unsatisfactory progress report?
a. Notify the provider immediately
b. Notify the provider the next business day.
c. Add a note to the patient's appointment file.
d. Document the phone call in the patient's chart.
a. Notify the provider immediately