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US Bank Audit
Supervisor
Investigation
US Bank Contacts
Claim Reviews
100
At the end of the policy period
when is the audit conducted
100
At claim assignement
When is the initial supervisor note required
100
10 days from claim assignment
When must initial compensability be addressed
100
Sherrie Hartin King
Who do you contact for subrogation
100
Quarterly
When are US Bank claim reviews conducted
200
90% or higher
What is the % to be eligible for a performance guarantee bonus?
200
30 calendar days
When is the subsequent supervisor review required
200
US Bank analyst
who must approve all acceptances and denials?
200
Jay Rosenthal
Who do you contact for an ergonomic evaluation
200
US Bank analysts
Who selects the claims to be reviewed
300
3
How many phases are in the audit
300
90 calendar days
What intervals are ongoing supervisor reviews required
300
The employee
who is required to be notified by phone of claim denial
300
Mack Savage
Who approves reserves over $100k
300
Valerie Cheeley
who coordinates the claim reviews
400
$15,000.00
What is the total available for the w/c performance guarantee incentive bonus
400
Direction to the examiner
What should each supervisor note contain
400
Leaves Dept & STD
Who must be emailed regarding claim denial
400
John Bradley
Who approves reserves over $250k
400
3 business days
How many days in advance are the status reports to be provided to US Bank prior to the review
500
$50,000.00
What is the penalty for not meeting the audit criteria
500
45 & 90 days
When are national supervisor reviews required
500
ISO & recorded statement
What is waived if no value is obtained during an investigation
500
Assigned US Bank analyst
Who do you contact for all other requests & discussions on a claim
500
central time
What time zone do the claim reviews take place in