Athena Home Page/Quickview
The icon that will always get you back to your Athena homepage once you have accessed the Quickview or chart
What is athenaOne
Service we offer our patients if they are underinsured or not insured at all that can help lower the cost of their medical bills
What is Sliding Fee
When a patient is brand new to CCWV or has not been seen in over 3 years
What is New Patient
A digital version of a patients paper chart
What is EHR (Electronic Health Record)
The tab that will let you search for what you may be specifically looking for within a patients chart
What is Find
Drop-down within the Quickview that you would select to print a mailing label
What is Registration
Patient can pay an amount towards their outstanding balance monthly by setting them up on this. We can offer as low as $10 a month.
What is Payment Plan
Patient coming into the office to have his/her toenail removed
What is Procedure
Tool used to screen patients for depression
What is PHQ (Patient Health Questionnaire)
Found within the three line icon (Hamburger), you can print a medication list and a vaccine summary without a release from this selection
What is Print Chart Sections
This view within the Buckets will show you no shows, eligibility issues, and appointments to schedule/reschedule
What is Non-Clinician view
This is the Insurance policy you would select for someone who has no health insurance
What is Self Pay
When a patient is switching from one PCP within CCWV to another PCP within CCWV
What is Chronic - Established
Care coordination services that we offer to our patients with two or more chronic conditions. They can set up a care plan and achieve goals they have set.
What is CCM (Chronic Care Management)
This is where we can propose medication refills, complete work/school excuses, and unable to contact letters
What is Order Group
Messaging through Athena that we use to communicate through the office during a work day
What is AthenaText
A fixed dollar amount provided by the Insurance Company that the patient is required to pay for certain covered services at the time they receive care
What is Copay
A preventative wellness visit that provides personalized prevention plan service at no cost to the beneficiary to someone with Medicare.
What is MAW (Medical Annual Wellness)
This type of provider cares to patients with undiagnosed health concerns or when the patient establishes care, as well as continuing care of varied medical conditions
What is PCP (Primary Care Physician)
This icon is considered a "safe space" where we can document pertinent information about our patient that we want everyone to see when they have accessed the chart
What is Chart Alert Box
This section within the Quickview will show you notices on file and the consent for patient health data sharing
What is Privacy
Determination of a patients qualification for healthcare services based on factors such as insurance coverage, benefits, and provider network
What is Eligibility
When a patient has been admitted into the hospital and needs to follow up with their PCP within 7-14 days
What is TCM (Transition Care Management)
Defines policies, procedures, and guidelines for maintaining the privacy and security of individually identifiable health information
What is HIPPA (Health Insurance Portability and Accountability Act)
This is where we come to document encounters that we have had with patients, caregivers, clinical staff, etc. via telephone or face to face that we need to simply place in chart or send to provider/clinical staff to address
What is Patient Case