customer service
what is the correct way to greet a customer
hello how may i help you today
this department has toys and clothes for all kids
kids department
how much should the register be short if it was short
the register should never be short but if it was it should never be more then a dollar
what should be the first thing you do when light go out in store
you should have employees walk the store making sure that all customers are out
what are 3 question customer always ask
can you help me find this item
do you have sales today
where is the restroom location
when helping a customer are they always right
yes the customer is always right
this department household goods
decoration department
when the register is over what could happen
a customer could come back and tell manager you shortened them
what do you do with the cold food
make sure all doors to freeze and fridges are close and if it goes bad throw it away
what is a mark down
when a item has a lower price then before
what is a rule when you see customer in a 6ft distance and you make eye contact
you should smile and ask if the need help finding another
this department has purse and shoes
womens department
when you come in to register should you count the till before you start working
yes you have to count your till before you start work
what is the back up power thing store have for this problem
a back up generator
what is the first then you do when you walk into interview
smile and introduce yourself to the first person that you make eye contact with
when a customer is trying to return items that dont have tags and looked wear should you return them
No you dont return clothes without tags on them
this department has backpacks and hats
mens department
why should you never work under someone else numbers at work
Because you can the person will both be in trouble if the register is short
why when the power goes out the store wants all customer out
so nobody can will walk out with merchandise
what order do you go in when you have a problem at the work place
your boss
then your bosses boss
last the boss over both of them
how do you help a customer that looks lost in the store
are you lost can i help you find something
this department has tools and washers and dryer
home goods department
when you register goes out how do you give the correct change back
you should get a calculator
when the power go out is there security walking around store to make sure every customer has left the store
Yes security has to check the store only employees are suppose to be in store
should you yell at a customer that is in the wrong
no never yell at a customer