Product Graveyard Part II
The World Wide Web
Customer Service Part II
Fraud Awareness
Hotly Popular Among Consumers
100

Due to the invention of the digital camera, you no longer have to have this "developed" at a lab.

What is film?

100

This term describes a website that adapts to various screen sizes, from the largest TV to the smallest of smartphones.

What is responsive?

100

This is one of the worst things anyone working in customer service can do to a customer.

What is being rude?

100

The act of wasting time of a thief pretending to be an employee of a large corporation. 

What is scambaiting?

100

This fast food chain specializing in burgers began in Texas, but has recently expanded to other states due to its popularity.

What is Whataburger?

200

This short-lived social media network from Google began in 2011 was retired in 2019.

What is Google+?

200

This social media network began as a website to connect students together amongst its founder's university. 

What is Facebook?

200

When you call customer service and have a unique problem, the automated prompt asks you to state your problem. This is the worst thing it can do if it fails to understand you.

What is hang up?

200

He's considered to be the "grandfather of scambaiting"

Who is Jim Browning?

200

In 2019, buzz created on social media caused this particular fried chicken chain to run out of its sandwiches for months.

What is Popeyes?

300

This browser once owned by AOL was the second most popular browser in the world until the mid-2000s. It was discontinued in 2008.

What is Netscape?

300

The tiny little icon that appears in the browser tab of a website.

What is a favicon?

300

Due to the rise of AI, many websites utilize this feature that can be programmed to answer customers' questions quick and easily. It can also connect them to a live agent.

What is a chatbot?

300

If a scammer asks you to install this program, you should immediately remove it from your computer and have it checked by an IT professional. 

What is TeamViewer?
300

This soda was invented in Waco, TX and is beloved by many Texans. It was once pushed to be made the official soft drink of the state.

What is Dr Pepper?

400

This dessert item from Domino's was introduced in 2007. It featured pieces of crumbled Oreos sprinkled on top of it but was removed from the menu due to its inability to satisfy customers' taste. 

What is the Oreo Cookie Pizza?

400

The process of moving higher up in the search results of a search engine.

What is ranking?

400

Many large corporations use this section of their website to have their customers send in a support request.

What is a portal?

400

If you purchase a new car, chances are you will receive a postcard in the mail pushing this particular scam. It should be torn up and thrown away.

What is the car warranty scam?


400

This gaming console sold nearly 21 million units in 2023. It was initially released to the general public in 2020.

What is the PS5?

500

This disposable DVD format was created by Circuit City in 2001. It had a player that connected to the internet via phone line, and had discs that you basically had to pay to watch every time. It was so hotly hated by the general public, it was retired as quickly as it was introduced and a media player currently uses its name.

What is DivX?

500

In order to speed up a website, it should serve its content from this network of world wide servers.

What is a CDN?

500
This tool is used by business owners to maintain information about current customers, new customers, and potential leads they get.

What is a CRM?

500

Because the enrollment deadline is in December, many TV networks unfortunately show endless predatory ads pushing this particular scam in October. 

What is the Medicare Advantage scam?

500

This 1998 PC game sold over 9.3 million copies and set the standard for future games similar to it.

What is Half-Life?