Employee Go To
this person schedules you and you go to for scheduling concerns and time off requests
Who is Jenny
This is the age a person has to be to take out their own kayak/paddle board.
What is 12
This is the type of person that you would give a 9.5 kayak and a 11.5 kayak to
Who is:
- a shorter/smaller/teen person= 9.5
- a larger/taller person = 11.5
- a parent with their toddler/baby = 11.5
- a person looking for something to go longer distance = 11.5
This is the size of our rental paddle boards
What is 10’ and 11’
this is the employee discount
What is 50% off soft goods, 30% off hard goods
This person answers all phone calls, is in charge of customer experience, can answer almost any fare-harbor questions, and go to person for lessons
Who is Gwendolyn
This is the age a person must be to wear an inflatable
What is 16
This is the hourly rental price
What is $25 for one hour and $10 every additional hour
This is how to instruct a person on how to begin paddle boarding
What is, take paddle from them and place horizontal on front of board, have them start on knees shoulder width-apart in the center of the board (by the handle), and then assume table top position and slowly stand up
this is the different brands of sunglasses
1. Oakley
2. Sunskis
3. Ray bands
This person runs all operations and logistics at CDGA, questions regarding delivery’s and pick-ups, coordinates summer events, runs Shopify, and has vast knowledge of safety of customers.
Who is Amanda
This is what we tell people before we launch them at the beach
What is to warn of any wind currents, alert customers to stay away from rock wall and inform that they will have to pay for damages, and point to potential paths they can take
This is where perception kayaks are made
What is Greenville South Carolina
this is the proper way to put in fin on board
What is slide metal notch into hole and push down until fin is securely in slot with tip of fin pointing towards the back of board
This company has a lifetime warranty/ repair promise on its soft goods
What is Patagonia
This person manages the store and staff, keeps efficient communication between showroom, flag, and canandaigua sailboard, and can answer to general and complex questions
Who is olivia
This is the wind speed that we will no longer send out kayak rentals
What is 20 mph for high experience level and overall not recommended for 23 mph
This is where you find the serial number on the kayaks
What is on the back right side of the kayak.
this is the 5 types of inflatable paddle boards we sell
1. Fly air: base model (Honda civic of sups)
2. Fly air premium: windsurf capabilities (Jeep grand Cherokee type)
3. Fly air pocket: folds into smaller bag/hiking/explorer bag (punch buggy)
4. Diamond Air: marketed towards women, basic all around board (Chevy Malibu)
5. Ripper: kids board (orange) (rip stick)
This is the key difference between comp vests and a traditional life jacket
What is comp vest is not coast guard approved, will need additional jacket on board
this is the owner of the company.
who is Fred
this is the wind speed that paddle board reservations are cancelled
What is for an intermediate paddler 11-17 mph, what is for all level paddlers 18 mph
This customer comes into shop asking for a kayak that they can use for fishing, what kayak would you recommend and why?
The outlaw:
- rod holders on other side (2 on each side)
-foam traction pads for standing on kayak
-area designed for cooler
- gear trays on either side with cup holder
This is the proper psi for an inflatable paddle board
What is 15
This is the meaning of 3/2 on a wet suit
What is 3 mm thickness in torso, 2 mm thickness in arm