Hardware
Operating Systems
Troubleshooting
Network
Security
100
this is a tool in the Windows control panel that would allow you to disable a device.
What is device manager?
100
This Windows command line tool will check and verify the integrity of system files and replace if necessary.
What is SFC (System File Checker)?
100
If this fails, you may notice that the time and date on a PC are incorrect the next time it boots
What is a CMOS battery?
100
This type of jack is commonly used in ethernet networks and has 8 conductors.
What is RJ-45?
100
An email that contains a link to a malicious website, along with some text designed to get the user to click the link is an example of this kind of attack.
What is phishing?
200
This is the maximum amount of RAM that can be recognized by a 32-bit operating system.
What is 4 GB?
200
Administrator, standard, and guest are all types of this, that are available in Windows.
What are user accounts?
200
If you are troubleshooting a hardware problem on a computer, and are not getting any display output, these audible clues may still be able to help you.
What are beep codes?
200
This protocol and servers that use it allow IP addresses to be managed from central servers and assigned or reassigned dynamically.
What is DHCP?
200
This is the first thing you should install on a computer that will be connected to the Internet.
What is Antivirus software?
300
This is the most common type of connection used by Hard Drives and SSDs.
What is SATA?
300
This is the tool used in Windows 7 to create disk images, and system backups.
What is "Backup and Restore"?
300
This command will produce the Windows 7 System Configuration dialog box.
What is msconfig?
300
This device limits network broadcasts, segments IP address ranges, and interconnects different physical media.
What is a router?
300
This windows application can be used to see if there have been unauthorized attempts to access a particular computer system.
What is event viewer?
400
This is typically accessed at system startup and provides the ability control and set certain basic hardware functions.
What is BIOS
400
This Windows tool can be used to display the status of a drive, and to make changes to it.
What is "Disk Management"?
400
This Device Manager symbol is used to indicate a disabled device driver
What is a yellow exclamation point?
400
802.11a, 802.11b, 802.11g, 802.11n are all types of this.
What is a wireless network?
400
This is a chip located on the motherboard of a computer, that can improve the security of the system by securely storing cryptographic keys.
What is a TPM (Trusted Platform Module)?
500
DDR1, DDR2, and DDR3 are all types of this.
What is RAM or computer memory modules?
500
This Windows utility can be used to view running processes, and to see which users are currently logged onto a computer.
What is task manager?
500
These are the 2 most common causes of a BSOD error on Windows.
What are bad memory and bad drivers?
500
An IP Address of 169.254.10.10 is an example of this type of addressing.
What is Automatic Private IP Addressing?
500
This is a Windows file system that allows users to specify permissions on files and folders.
What is NTFS?