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What body form is vaselike?
What is Ascon?
100
You will always use this system during the authentication process.
What is CRM?
100
When working with an interpretive service, its always good practice to:
Speak directly to the provider/member rather than the interpreter.
100
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Within Effective Communication; what type of listening encompasses: saving time, relief of negative emotions and creates an environment where everyone feels safe?
What is Effective listening?
100
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Our Interpreter Services are managed through this outside vendor.
What is Voiance?
200
This Health Plan does not cover circumcisions.
What is WA Coordinated Care?
200
What system do you use to update a members commercial insurance coverage?
What is CRM?
200
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Dental Services are not covered by this health plan; nevertheless this vendor is provided through the state medicaid program.
What is WI Managed Health Services
What is DentaQuest?
200
When a variety of responses help, what type of listening skill is needed?
what is Provide Feed-back?
200
Specialty Pharmacy Medications are processed through this vendor.
What is Acaria Health?
300
This Health Plan was contracted January 18, 2012, and its Headquarters is in Tacoma.
What WA Coordinated Care?
300
We use this system to check if a provider is listed as a Non Par provider.
What is Portico?
300
Member HIPPA verification requires that you verify ____ pieces of indentifying information.
What is (3) three pieces?
300
To discipline yourself, and block out distractions is what form of listening?
What is Concentration
300
This vendor handles all of our behavioral health and therapy claims.
What is Cenpatico?
400
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WI Managed Health Services (MHS) Dental Services are covered through this carrier.
What is DentaQuest through WI state Medicaid..
400
All electronic claims are processed and filtered into this systems.
What is Cypress?
400
Our Prior Authorizations go through this vendor for most of our Health Plans
What is US Scripts?
400
Some ways to acknowledge that you're listening would be to:
Clarify, reflect and provider feedback
400
This vendor is use as Centene's 24 hour advice line.
What is Nursewise?
500
Our prescription Drugs for WI MHS are covered through this vendor.
What is US Script?
500
You can view all paper claims processed through this system.
What is the Emdeon?
500
This Health plan handles or Medicare McAvantage Members?
What is WI Managed Health Service?
500
One thing you can do to be a better listener is:
Don't interrupt
500
This vendor houses Centene's Disease Management Program, which encompasses:
Asthma, Chronic Obstructive Pulmonary Disease (COPD), Coronary Artery Disease, Diabetes and Heart Failure