2022 Tundra
2021 in review
car sales 101
Leasing 101
Credit Bureaus 101
100

All new 2022 Tundra offers this many engine choices

trick question 

2 but one is tuned for more power

I-FORCE 3.5L Twin-Turbo V6; 348 hp @ 5200 rpm, 405 lb.-ft. @ 2000 rpm only on SR 

I-FORCE 3.5L Twin-Turbo V6, 389 hp @ 5200 rpm, 479 lb.-ft. @ 2400 rpm

I-FORCE MAX 3.5L Twin-Turbo V6 Hybrid, 437 hp @ 5200 rpm, 583 lb.-ft. @ 2400 rpm

100

This sales person finished 2021 as the Number one sales person in the dealership for total sales

Raul Traverso

273.5 Units

100

Typically $1,000 down would reduce your monthly payment by how much?

$20 

100

A gross capitalized cost means this.

Total sales price on vehicle

100

What does RBPN stand for

Risk based pricing notice. 


why do we need that? 

200
The new 2022 Tundra offers a transmission with this many speeds

10-speed Electronically Controlled automatic Transmission with intelligence (ECT-i), sequential shift mode, and uphill/downhill shift logic

200

This salesperson finished number one in the dealership in Total Gross 

Luis Burgos 

$1,326,121.84

200

What should you bring with you when you get a commitment? 

Signature and Glue 

200

Cap reduction is a term used to describe this

Total down payment on lease

200
How many different credit bureaus are there?
each of the 3 main bureaus has 9 different scoring versions. Toyota pulls an auto FICO v8 experian equifax and transunion. 
300

The off-road suspension with 1.1-in. front lift, 2.5-in. FOX® 162 Internal Bypass coil-overs, rear remote-reservoir shocks, and front stabilizer bar separate this package from the rest of them. 

TRD-Pro

300

This person finished the 2021 season number one in New car sales

Carmela Deocampo


179.5 new


300

what is a good tie down question or trial close? 


Do you like this car well enough to own it? 

300

Money factors are similar to this in the finance world

Interest charges/rates

300

If a customer's revolving utilization is high, this is what it means. 

They have used most of their available credit on their credit cards. 

400

The standard i-Force V-6 engine produces 389 hp and 479 lb-ft of torque is available on all trims, except this one. 

TRD Pro

The premium i-Force Max hybrid churns out an impressive 437 hp and 583 lb-ft, which is 56 hp and 182 lb-ft more than the 2021 Tundra's 5.7L V-8. The i-Force Max engine is available on Limited, Platinum, and 1794 Edition trims and standard on TRD Pro.

400

This person finished the 2021 season as the leader in used car sales

Luis Burgos 


140.0

400

What does "feel of the wheel seals the deal" mean? 

If they don't test drive the car, your closing percentage will go down. 

400

Overcome this objection:

I don't want to lease, I'm concerned with how many miles I drive. 

That's a concern many of my clients share, let me explain how leasing is so similar to a purchase. On a purchased vehicle, KBB allows 12000 miles per year before they adjust the vehicles value to increase, or decrease based off usage. Either way you depreciate the vehicle in the same manner. Good news though, typically manufacturers offer lease loyalty programs that can offset additional fees when getting into a new car. 

400

Other than the typical 5 liners, these  are important information areas on the credit app we use

Credit card available balances

references

home and auto loans

checking/savings acct balances

500

True or false

The fuel tank is 32.5 gallons on all 2022 Tundras.

False

22.5 gallons on SR and SR5

32.5 gallons on all other trims 

500

According to Kiara (reception) and Alexis (night lot attendant) who is best dressed salesman in the store?

Gio James

500

Average customer goes to this many lots before purchasing. 

1.2 

So...if they didn't buy from you, what happened

500
On your credit bureau, a lease shows this dollar amount, not the purchase price of the vehicle you leased. 

Your credit bureau will show the gross capitalized cost less the residual value as your outstanding debt. 

500

Toyota is so reliable that this percent of 20 year old Toyota vehicles are still on the road. 

80% of all toyotas sold in 2001 are still on the road