Show:
National Patient Safety Goals
Care, Treatment, and Services
Patient Rights and Responsibilities
Enviornment and Safety
Mystery Category
100
Use two of these when providing care, treatment, and services
What are two patient identifiers?
100
These must be completed within 5 visits or one month and be written in behaviorally specific terms that allows progress to be measured.
What is an individualized treatment plan?
100
The Client Rights Advocate, The Joint Commission, ODMH, Ohio Legal Rights, and Boards of Licensure to name a few
What are individuals and organizations that can receive a complaint?
100
R.A.C.E.
What is the acronym used during a code red?
100
Plan, Measure, Analyze, Act, Review
What is PMAAR, the organizations Performance Improvement Model?
200
Using Purell between patient contacts, washing hands when visibly soiled, cleaning toys between each patient use, and not sharing stuffed animals.
What is Infection Prevention?
200
Incorporating a clients strengths and assets to help facilitate client success.
What is strength based treatment planning?
200
The ability to file a complaint without fear of retaliation, right to participate in one service, regardless of refusal of another service, communication is done in terms the patient can understand, and participate in the development of their treatment plan.
What are the patients rights?
200
No more than 18 inches from the ceiling
How far can from the ceiling can items be stored?
200
Customer Satisfaction, Completeness of Clinical Record, and Patient Outcomes
What are PI Activities within the CFEA?
300
Completed at admission and when returning from a higher level of care and used to identify safety risks among the individuals served.
What is a Risk Assessment?
300
Making recommendations for identified pain, unexplained weightloss, or other medical ailments.
What is addressing variances in the client condition in the treatment recommendations in a diagnostic assessment?
300
The client, parent/guardians (when applicable) and treatment providers
Who is involved in the development of a client's treatment plan?
300
The code for a violent patient
What is code violet?
300
Timely and complete documentation, returning messages promptly, and providing client centered care.
What are ways that I contribute to Performance Improvement Activities?
400
A process completed at admission to obtain information about a client's medication.
What is Medication Reconciliation?
400
Incorporating client's own words and using quotes in the clinical record.
What is evidence that the client was an active participant in the development of the treatment plan?
400
The process of establishing a mutual understanding between the client and the clinical staff about the care, treatment, and services. A process that considers needs and preferences of the individual and explains the risks and benefits of services
What is informed consent?
400
Code for a utility failure
What is code copper?
400
To improve the human condition by providing patient-centered, university-quality care
What is the mission at the University of Toledo Medical Center?
500
The result of one occurrence of non-compliance with a NPSG.
What is a Requirement for Improvement (RFI)?
500
The organizations philosophy concerning seclusion and restraint.
What is a least restrictive and restraint free environment?
500
Providing information about present complaints, past and current functionsing, hospitalizations, medications, and other matters related to their behavioral and physical health, sharing expectations of and satisfaction with the organization, asking questions when they don't understand, following instructions for their plan of care, showing respect and consideration
What are the patient's responsibilities?
500
This is the code for severe weather
What is code grey?
500
1. Promote a culture of quality and patient safety 2. Improve the patient experience 3. Optimize a sustainable and financially stable enterprise
What are the Instituional Goals of 2014?