Ops
How much money is allowed in your top drawer?
What is $4,000?
My customer would like to withdraw money from their savings account to deposit into their checking account. What do I do?
What is...
1. Pull client into session. Start Money Distribution, withdraw from Savings, Deposit in Checking
2. Go to Menu>Services>Funds Transfer
$25 Minimum opening deposit
Monthly service charge $10
Fee waived for clients under 18 or over 64
Fee waived with a single client initiated debit or credit per month
What is Freestyle Checking account?
Who is our CEO?
Who is John Hairston?
Who are the two candidates running for presidency in 2024?
Who are Kamala Harris and Donald Trump?
How much is the daily cash advance limit for customers?
What is..
$2000
What is it called when two checks stick together during a deposit?
What is piggyback?
• $25 Minimum Opening Deposit
• Interest compounded quarterly/Tiered Interest Rate
• Service charge of $5 if waiver requirements not met
Ways to waive monthly Service Charge:
• Under 18 or 64yrs and older •
One or more debit or credit transaction on the account per month •
Daily balance of $250 or higher
What is Freestyle Savings account?
What year did Hancock and Whitney banks merge?
What is 2011?
Play some "Texas Hold 'Em" in this Texas city where Beyonce was born.
Where is Houston?
What do we use the "dual verification" line for on the night depository record?
What is....
out of balance deposits that need to be verified by a branch supervisor
Clients are given a grace period after the maturity date to renew or withdraw funds from a CD. How long is it?
What is 10 days?
This is a fast, secure and easy way to send money to friends, family and other people you trust, wherever they bank
What is Zelle?
What were the first two states to house Hancock and Whitney bank, respectively?
Where is Louisiana and Mississippi?
Who won this past season Superbowl?
Who are the Kansas City Chiefs?
What things are recorded on the safe deposit box access log?
What is
Customer name and signature, banker signature, date and time (remarks if necessary)
Business Customer: Hello, I am the owner of ABC Factory and have been a long standing client for 20 years. I have a business and personal accounts with Hancock Whitney. I received this check for $50,000 after completing a huge job. The customer was so pleased with my work and immediately wrote this check out to my business ABC Factory. I would like to deposit this into my personal account.
What is your response?
What is..?
Sir, thank you being such a long standing client. I will be happy to assist you with this transaction. However, since the check is made out to the business, it will need to be deposited into your business account. I am happy to assist in transferring any necessary funds to your business account.
(some variation)
business or personal loans that require some type of collateral as a condition of borrowing
What is a secured loan?
Honor & Integrity, Strength & Stability, Commitment to Service, Teamwork, Personal Responsibility
What are Hancock Whitney's core values?
Rihanna is now a billionaire mogul after starting this beauty line...
What is Fenty Beauty?
Name all items that can be logged on the customer pick up log and where are the items stored?
What is foreign currency and locker G?
a way to measure the amount of money earned on an interest-bearing account, annualized over a year
What is APY?
a line of credit secured by your home that gives you a revolving credit line to use for large expenses or to consolidate higher-interest rate debt on other loans such as credit cards
What is a HELOC?
HW operates one loan production financial center in Tennessee, what city is it in?
Where is Nashville?
Joe Exotic (Joseph Maldonado) is the focus of what Netflix documentary series?
What is Tiger King?