Lowes Systems
This is who you will notify if you are going to be absent in addition to your direct leader.
This will appear on a detail when the PROvider has determined there is an issue with customers preferred product or installation area.
What is DO NOT SELL.
This product is used where two different types of flooring meet.
What is a transition?
This is a legally binding agreement that protects the interests of all parties involved. If any disputes arise, it serves as a reference point for resolution.
What is a contract?
In this step, we reveal the total price for the installation, present payment options, ask for the order, and overcome objections in order to close the sale.
What is Step 4?
This site allows you to access your learning modules, paystubs, tax documents, etc.
What is Workday?
The PROvider accounts for this in addition to the square footage of the installation area.
What is a cutting allowance?
This flooring is a synthetic product made of several layers that are sealed together in the “lamination” process. It looks like real hardwood without the cost and is available in a number of different styles.
What is Laminate flooring?
This system is used to sell measure requests, manage and track install projects, tender projects/ orders and manage and track sold product.
What is MyRedVest?
In this step you call the customer and focus on building rapport and setting expectations for the call. This allows the customer to understand the purpose and goal for the call.
What is Step 1?
This is how you view your timecard and accrual balance.
What is Kronos?
This can be removed and reset in the customers home unless local code requires a permit. However, the PRO will not do a new installation of this product.
What is a toilet?
This flooring is made from several layers of synthetic material that are pressed together to create a durable flooring option and has improved a lot in recent years and is available in several different forms, such as tile, planks and sheets.
What is Vinyl Flooring?
This system supports Lowe’s Omni-channel strategy through a centralized and collaborative solution that empowers Stores, PROviders, Installation Support Team, and the Central Sales Team throughout the full installed sales lifecycle.
81.3% approval rate using this credit application.
What is EZ Apply?
This team that assists in the monitoring and staffing of all teams that are remote or in offices. They will closely monitor your NICE as well as any staffing concerns throughout the day to ensure we have adequate coverage in all areas.
What is Workforce Management?
This is special handling techniques to reduce the amount of dust created during the project on homes built before 1978.
What is Lead Safe Practices?
This product features a thick, real wood top layer with additional layers underneath that offer more stability and strength. It can be installed as floating floor, glue down, or even stapled, and is a great choice for an active household as it has more resistance to scratches and dents.
What is Engineered Hardwood?
A text-to-pay tool in myredvest that allows the customer to pay over the phone without needing to secure the line and sends the customer the contract to review/ sign automatically.
What is Remote Selling?
A very important step to being prepared for your customer calls. It sets the stage for everything that comes next.
What is Pre-Call Planning?
This is the application for requesting time off and viewing your schedule.
What is Webstation?
This is a labor-intensive process in which the contour of a wall or architectural object is transferred to a piece of flooring.
What is Scribe and Seal?
This transition type is laid between the tile and the mortar as the PROvider sets the tile and provides a thin, strong edge in a wide range of colors and profiles.
What is Schluter track?
Customers must be logged into what account with their military information registered or their employee discount card registered to receive their discount.
What is MyLowe's Rewards account?
In this step, you ask a series of open-end questions to better understand the customer’s needs and motivations for the project. This is the step where you will transition the customer from the phone onto a video conference call.
What is Step 2?