What year did Central States start?
Bonus 50pts: What year did we become a full ESOP?
Started: 1988
Full ESOP: 2011
Customer only orders 29ga PLP from CSMI, and no standing seam. How can selling HLOC be better for your Customer?
Acceptable answers:
1. Leak protection. (Less holes)
2. More profitable. ($2000+ on a 25sq Roof)
3. Aesthetics. (Sleek, clean lines)
4. Less maintenance. (No fasteners to maintain)
Name 3 exposed fastener roof panels available to every site
- Panel Loc Plus
- RLOC
- MLOC
#1 value proposition of Central States?
Our people, YOU!
We're 100% Employee Owned. We have a greater sense of shared purpose as owners that leads to increased motivation to exceed our Customers' expectations.
Name (1) role a salesperson takes on that makes a professional salesperson?
Any of the following responses:
- Servant
- Sounding Board
- Front Line (Liaison)
- Troubleshooter
- Expeditor
- Negotiator
- Advisor
What site does NOT get transfers of purlin?
All sites have access to purlin.
As of today, how many sites does Central States operate?
12
How can offering PEMB be considered gap selling?
If the Customer is already selling a competitor's buildings, and there's an opportunity to take that business.
OR, the Customer is NOT selling buildings and has the ability to offer this product.
What does SMP stand for?
Siliconized Modified Polyester
What does Easy To Do Business With mean to our Customers?
- Hassle-free.
- Product variety and accessibility.
- High Product Quality.
- Stick to our commitments
What is (1) of Metal Central's competitive advantages?
1. Fast Turnaround
2. Backed by Central States
3. Friendly and knowledgeable staff
4. Geared to serve Distributors, Contractors, and end-users.
Which Central States ROOF panel profiles are NOT Class 4 Impact rated (UL-2218)?
- 7.2
- 5V
- Barnmaster
How do we make Raving Fans?
Acceptable Answers:
- Partner with Customers that align with our mission and values
- Find out what the Customer wants by listening and seeking to understand
- Be a reliable, Consistent and "Easy to do business with" partner
- Exceed expectations and deliver "Plus Ones"
Explain how you would estimate a Customer's steel volume without asking the question directly...
Ask questions about their business.
Estimate Residential Roofing Volume: How many roofs do you sell per year, and average size?
Estimate Post Frame and PEMB Volume: How many buildings do you sell per year, and average size building?
What is the true purpose of using Thermal Spacers for CS Plus? Hint: Double Loc, High Clips, 24" Profile.
1. Reduce Thermal Bridging
2. Energy Efficiency/ R-Value
3. Condensation Control