Value Injections
Benefits
Which card am I?
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or Complete Task
Wild Card
100

Which Centurion Offers 20% PWP Bonus?

Consumer Centurion Card

100

Name the 2 wine packages Centurion members can access with the Centurion Wine benefit?

Napa Packages

Tuscany Packages

100

My annual fee is $595

Business Platinum Card 

100

Account Re-age

(Adjust account from past-due to current)

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Card Specialist 

100

The last 5 digits of my card is 49000 and I've lost my card.  What's next?

Connect the card member to New Accounts Special Handling Team.

200
How much money is provided in Uber Cash Annually (for Centurion and Platinum)

$200

200

Centurion Members receive 1k annually, $250 quarterly in statement credit.

Shop Saks with Centurion 

200
  • Enjoy Membership Rewards for everyday needs, like groceries and for memorable moments, like travel and nights out on the town.
  • Earn up to $100 USD of Airline Fee Credit.
  • Get a $100 USD hotel credit when booking at 1 of the hundreds of hotels in The Hotel Collection.
  • $120 USD Dining Credit.

American Express Gold Card

200

What is my APR?

View Only

Card Specialist 

200

Your card members requests a supervisor.  What's next?

Transfer to RM

300
I have a platinum, When can I receive my $200 hotel credit

To receive the hotel credit, Card Members must prepay the room and taxes at the time of booking: 

  • Online through amextravel.com
  • By phone with TLS
  • Using their mobile app or AskAmex
300

True or False:

Centurion Members can receive up to $200 in airline fee credits per year.

False

300

My fee is $0

After 20 purchases, you receive 20% MR bonus

2x MR pts on every dollar of eligible travel purchases


Amex EveryDay Credit Card

300
Initiating an adjustment/Goodwill write-off 

Complete Task

300
Explain CLEAR Membership 

CLEAR helps members get through security faster at airports, stadiums, and other venues nationwide. CLEAR uses biometrics (eyes and fingertips), instead of traditional ID documents, to confirm the member’s identity. 

Annual statement credits, up to $329, are issued when Centurion Members enroll in and use their Centurion Card to pay for a CLEAR membership. They can elect to pay for the membership in full at once or monthly. Statement credits are issued accordingly.

400

I am a Platinum additional card member on my husbands Centurion card.  When should I expect to receive my travel credit?

The statement credit offers apply to each eligible account, at this time additional Centurion cards under the BCM are eligible.

400

What is the PS benefit?

Private Suite with its own terminal at LAX and can access Centurion Space for $550.

400

If I am damaged, I must be returned.

I can set off airport metal detectors. 

Metal Cards

400

Dining Suggestions

Complete Task (MM)

400

Who were the founders of American Express?

Henry Wells, William Fargo and John Butterfield in 1850.  

Wells & Fargo then started Wells Fargo in 1852.

500

How long after my annual fee is billed will my appreciation credit appear?

8-12 Weeks

500

What car rental companies are included in the Premium Car Rental Program?

Avis, Hertz and National 

500

My features are as follows:

Early Pay Discount, Extra Days to Pay, Closing Date Options and No Preset Spending Limit.

Plum Card

500

I need to add an additional card member to my account (Non Centurion)

Complete Task

500

True or False:

Additional Centurion card members can use the Uber credit benefit?

False