AHA MOMENTS
LIFESTYLE
READBACK/RBST
DESTINATIONS
CHC
100

When managing accounts, these entities must be identified using account notes and a specific selection process.

Authorized Third Parties

100

This type of Centurion Living experience might include private tours, exclusive events, and personalized services.

Bespoke experiences 

100

What should the travel itinerary accurately reflect?

CM’s request.

100

This city is the second largest in Sweden and is known for its Dutch-style canals and Liseberg amusement park.

Gothenburg

100

What is the annual fee for FOUR additional Centurion Supplementary Card?

40,000 SEK

200

If these bookings are still outside the cancellation window, you should cancel the reservation, process the refund, and ask the customer to reprocess online.

 ATO hotel and car bookings

200

This will help you to be well equipped to exceed our cardmembers’ expectations as you move to truly personalize their experience.

STEER

200

What should be mentioned if a valid passport is needed?

Direct the CM to the Government Website for that destination.

200

This Swedish island is a popular summer destination, known for its medieval architecture.

Visby

200

What is one of the qualities an applicant must have to be eligible for the Centurion Card?

Be a good American Express ambassador.

300

The code used for cruise bookings in the system.

SEA

300

This type of service ensures that every detail of your travel and lifestyle needs is taken care of.

Personalized service 

300

What should be checked in the Travelbyte Itinerary?

The reservation made matches with the CM’s transaction and correct spelling of all travelers.

300

Known for its winter markets and Christmas celebrations, this Finnish capital is a winter wonderland.

Helsinki

300

What is the annual fee for the Points Plus program?

5000 SEK

400

This type of booking requires an associated passive booking unless it falls under a specific category.

Lifestyle booking and Dining Reservation

400

The online back end booking platform that enables event registrations and bookings for American Express exclusive events.

Lyyti

400

What role does American Express play in the additional travel service for a cruise booking?

American Express has sold this service as an agent for the travel provider.

400

These two East African countries are famous for their safari experiences.

Kenya and Tanzania

400

This membership tier offers an earn rate of 1:1.5 and provides 50,000 extra Membership Rewards points after spending 150,000 EUR, with an additional 50,000 points for spending a total of 550,000 EUR.

Centurion Tier

500

Cruise companies must be fully paid this many months in advance prior to the cruise trip.

3 Months

500

The Events Team for the Nordics are? 

Evalis Nilsson & Eva Sjonell

500

What disclaimer is provided for additional travel elements in a cruise booking?

The flight/other travel service does not form part of the package.

500

This Southeast Asian country is famous for its tropical beaches, opulent royal palaces, and ancient ruins.

Thailand

500

True of False. A Card Member can transfer Membership Rewards points to their other American Express account issued in another country.

True