ACRONYMS
PROGRAMS & SERVICES
POLICIES & PROCEDURES
ETHICS
RANDOM
100

CPS

Certified Peer Specialist

100

Adult Mobile Crisis Intervention (AMCI)

24/7 component of BHNs Crisis Services, serving adults going through a mental health OR substance use crisis. 

100

Time off Requests need to be submitted at least __ weeks in advance 

Two weeks

100

How many?

14


100

What is Tatianas go to catch phrase?

"Is anyone even working?" OR "Who runs this place?"

200

DMH

Department of Mental Health


200

Community Crisis Stabilization i.e Respite 

Provides a short-term, out-of-home placement for individuals 18+ who need to resolve an acute emotional issue. CCS provides a home-like, safe, and supervised environment for psychiatric crises. 

200

Each shift should make sure there are no ____ in the sink or space at the end of their shift.

Dirty Dishes 

200

True or False:   Certified Peer Specialists set goals for those we serve 

False:

The primary responsibility of CPS is to help people achieve what they want most in life, their own goals, needs, and wants. CPS will be guided by the principles of self-determination for all. 

200

What is Trevors schedule?

Monday - Friday 10:00am - 6:00pm

300

PICBBA 

Problem, Impact, Cost, Benefit, Brainstorm

300

Valor Recovery Center 

Peer run safe space for people of different backgrounds, life experiences, and gender identities come together. Volunteers and staff work to build a judgement-free community that is peer-driven. 


300

True or False: ALL conversations should happen in the designated office to give every guest the privacy to speak to a peer without being overheard.

TRUE. Having a conversation in the hallway is a HIPPA violation. Take the time to have a 1 on 1 conversation, even if it means making someone wait outside for 5 min.

300

Certified Peer Specialists will keep current with ___

Emerging knowledge and trainings relevant to recovery. They will openly share this knowledge with their coworkers.

300

What concert made Katie lose her voice for 3 solid weeks?

Taylor Swift 

400

HEL

Human Experience Language


400

Coles Place

A mens residential recovery home providing rehabilitation services to men suffering from addiction and mental illness. Provides a safe, structured, and comprehensive rehab environment that supports individuals with their recovery goals. 

400

Cell phones are not meant to be ___ or ___ in the main space, when in presence of guests, or when communicating with other staff members.

Used or Visible 

400

True or False:   Certified Peer Specialists must tell Police Officers information about a guest we are assisting if they explicitly ask.

False:


CPS will respect the privacy and confidentiality of those they support.

400

Who has worked at The Living Room the longest?

William Russell 

500

CCS

Community Crisis Stabilization 

500

Recovery Coaching

Designed to help individuals achieve their recovery goals, no matter what they are. All recovery coaches have lived experience with addiction and recovery. Coaches connect their clients to recovery communities and learn about different recovery pathways. 

500
True or False: Peers can call Crisis on their own whenever they want.

False. Peers should always consult with a supervisor before contacting Crisis.

500

Certified Peer Specialists will openly ___

Share their recovery stories.

500

What is Frances schedule?

Tuesday - Saturday 3:00pm - 11:00pm