What’s Your Number?
This tool in SAP is used to look up a customer’s account
What is 360
A Case File cannot be closed if these are not completed first.
What are Tasks?
Where you clock in and out of your shift, sign up for benefits, schedule PTO etc.
What is Dayforce?
This button will show me how long the Sales promotion is running on my customer’s product
What is Take me to Sales Pricing
If you need to find a local store, you can find it using the ____.
What is the Store Locator?
Our Return/Exchange Policy is this many
What is 90 days?
These parties must be included on LLIS & LLIS Out of Warranty Case Files.
What are Installer and FIM?
If you know you're going to be late or absent, call the____.
What is Attendance Hotline
Click this tab to access Prelude
What is Reports?
The ______ tab gives you information about the flooring like the length and width, hardness, length of warranty etc.
The allotted Price Adjustment period is this many days
I can use up to $250 of this. Any more requires my manager’s approval.
What is LOA?
PTO is available after ______ days from your start date
What is 90?
This tab will show me which products have been delivered to the customer.
What is the Quick Ship Tab
The ______ tool allows customers to see what the specific floor would look like in their home.
Name a type number that will help you look up a customer in SAP
Order Number / Customer Number / Phone Number (any answer is acceptable)
This is an important step because it controls the automated processes in the Case File.
What is a Source?
flip flops, sweat pants, shorts, t-shirts w/logos
What are things you can't wear to work?
This button will show you a product’s availability while viewing a customer’s order
What is Take me to inventory status?
Customers need to do this on the website before their lifetime warranty will be transferable
Our East Coast and West Coast Distribution Centers fall under these two site numbers
What are 9444 East Coast & 9445 West Coast
Don’t forget to add this date once the GDS questions have been completed.
What is Customer Questions Completed?
"We think like customers" is one of these.
What are Values?
I can only find this extra tab on an Installation Orders
What is the Installations Tab.
Customers will need to do this in order in order to have an account on our website
What is create an account?