Aidet
What does AIDET stand for?
What is Acknowledge, Introduce, Duration, Explanation and Thank you.
We, at UH, strive to act upon our core values every day and achieve patient _______________?
What is satisfaction.
Scenario: Dr. Goldin is running behind schedule?
What is Duration?
AIDET helps reducing __________ for patient?
What is anxiety?
The reason we use AIDET, it will help the patient and family get meaningful and useful information. When this happens, we will be able to see the outcome in the ________________ ____________ scores
What is patient satisfaction?
Scenario: Patient is escorted to an Audio room by the Audiologist.
What is introduce
What is Aidet?
What is a communication guide to order to improve a patient experience
What other tools do we use to promote communication with our patients.
What is MY Chart?
Scenario: A new patient checks in for Dr. Baker.
What is Acknowledge?
AIDET helps maintain patient loyalty over long term.
What is recommending practice?
Want to be treated with dignity and respect. have their concerns to be taken seriously.
What do our patient want?
Scenario: Mr. and Mrs. Taylor ar pleased with Dr. Zellar's explanation?
What is Thank You?
Communication technique that reminds us of the fundamental element's patient and family members need to decrease their anxiety and build trust.
Why we use AIDET?
Saying postive things about co-workers, other department and physician
What is Managing up?
Scenario: Dr. Tyler orders MRI of the Neeck for the patient.
What is Explanation?