Food Safety
How long Can chicken be held?
As long as it stays over 155 all day.
Who is the president of Chick-fil-A?
Andrew Cathy
How much ice goes in each beverage? Coke, Fanta, Sweet Tea.
Coke=halfway, Fanta=halfway, Sweet Tea=full of ice.
How many hash browns goes in a box?
Approximately 14
How many times per conversation are you required to say “My Pleasure”?
1 time per conversation
What’s the hold time for Bacon?
End of day
In what city was the dwarf grill founded?
How should fries be stored in the fry freezer? And Why?
Upside down. To make it easy for the fry bag to come out of the box which results in less broken fries.
How much salt goes on hash browns?
None
What does 1st mile service consist of?
Core 4
Create eye contact, Share a smile, Speak with a friendly tone, always say “My Pleasure”
Describe the cooldown process and specifically the amount of time it has to reach what temps?
It has 2 hours to reach 70 and then 4 more hours to reach 40.
In what year did CFA Griffin win symbol?
2019
How often should the grill be brushed and then re-buttered?
Brushed top and bottom after every use and then butter it ever so often, but not every time.
What’s the correct process for making Milk Wash?
Fill with filtered water letting the water run through the strainer filled with ice. Add two bags of milk wash mix and stir. Then you need to label the lid and the container.
What is 2nd Mile service and what are the four things that guest say they want to see for 2nd miles service?
Create a Moment.
1. Offer a warm welcome and Fond Farewell
2. Personalize with guest name
3. Check-in with Guest
4. Find the “little things” to spread joy
What’s the steps for cleaning produce?
Agitate produce in the Antimicrobial wash to ensure that it covers all of areas of the produce, and then let it soak for at least 90 seconds, after that you take it out and do not have to rinse it.
What was Truetts first business that he started to help his family pay the bills? And what important tool did he use to accomplish this job?
He sold coke bottles to his neighbors and he used a little red wagon.
What’s the hold time for Hash browns In the warmer and the chute?
10 min in the warmer and only 2 in the chutes
What’s going to be the process for marinating grilled nuggets?
Pour the bag into a perforated pan that sits over another pan. When it is drained we will take it and put in in another pan and add 1 bag of marinade per bag of nuggets. After we do that we will open another bag and dump it in the perforated pan.
Describe the “act” model and how to use it.
A: Acknowledge
C: Calm, Context, Collaborate
T: Take Action
What temp should the hand sink reach when washing your hands and how quickly should it reach that temp?
110 and in the first 10-20 seconds
How did Truetts brother die?
He died in a plan crash as well as one other brother and two friends.
What is the lowest temp that fries can be served at?
170
1. Cover bodily fluid and put out sign
2. Triple glove and put on plastic apron
3. Spray disinfectant on spill pads and surrounding areas
4. Open bag and wipe spill and dispose of pads
5. Dispose one set of gloves
6. Clean, Spray disinfectant and wipe
7. Dispose towel and second set of gloves
8. Sanitize, Spray Sanitizer and wait 1 min (3 min with Kay peroxide) and wipe
9. Dispose of trash, kit components, towels, and aprons
10. Dispose of bag and take it directly to the dumpster
11. Wash hands
12. Clean and Sanitize again (only on food contact surfaces)
What’s the three pillars to genuine hospitality?
Honor, Dignity, Respect